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Plant a baby coral in the Australian Great Barrier Reef with every order!

Free AU Express Shipping on orders above $149 (Excl. Furniture)

Same-day dispatch if ordered before 3pm!

Shipping Information

Australian Orders

Do you offer free shipping in Australia?

Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post (Excl Furniture and Equipment).

What are your shipping costs if I order less than $149?

If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Do you offer free shipping on salon furniture and equipment?

The free shipping offer EXCLUDES bulky and heavy items such as FURNITURE and EQUIPMENT (unless mentioned otherwise on the product page).

The freight charges on furniture and equipment are quoted once the order is received (or prior if requested) and is passed at cost.

Where do you ship from?

We ship all beauty supplies from our warehouse located in Adelaide CBD.

Furniture and Equipment are shipped from QLD or NSW.

International Orders

Do you offer free shipping on International orders?

Yes, we offer free express shipping on orders above $250 (AUD) via Express.

How much is the freight charge on international orders?

The freight charge is determined by weight and destination and it will be displayed at checkout.

Do you ship worldwide?

We use DHL Express so we can ship to all countries that DHL operates in.

Returns Policy

Can I return a product that I purchased?

You can return your product but we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us so please do not send the item back prior to receiving written confirmation from us.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

Please note that returns will need to be sent to the following address: Ariel dos Santos Cova - Parcel Locker 10270 05534, Shop 1, 216 Gouger St. Adelaide SA 5000 (Important: Please include my name as mentioned)

You can always contact us for any return questions at hello@lunabeautysupplies.com.au

Please note that shipping costs are non-refundable.

<3>Damages and issues

Please inspect your order upon arrival and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au

Elan Professional Line for Brows and Lashes

Save 10% and purchase the Élan Brow FixUP Bundle which includes all three steps in the new airless pump bottle!

The system contains:

  • Step 1, 10ml (new airless pump bottle)
  • Step 2, 10ml (new airless pump bottle)
  • Brow Elixir, 10ml

Élan Brow FixUP Expert Lamination System Step 1:

This product gently lifts and straightens the hair cuticle, allowing it to penetrate into the hairs while protecting them from damage. Featuring a mild formula, the solution ensures satisfactory hair straightening without compromising the integrity of the hair bonds. Its pH level is 9.0-9.5.

The product doesn’t contain thioglycolic acid salt and ammonium hydroxide. 

How Step 1 works:

  • thanks to the mild alkalize ethanolamine,  the solution opens the cuticle scales and provides a softer effect on the hairs than traditional ammonium thioglycolate
  • the innovative restructuring agent cysteamine hydrochloride remodels carefully disulfide bonds and sets the eyebrow hairs in place
  • the nourishing keratin-based complex protects the protein structures of the eyebrow hairs during the lamination procedure, while urea, the component of the natural moisturizing factor, retains the necessary moisture and protects the hairs from dryness and damage

Élan Brow FixUP Expert Lamination System Step 2:

The ideal formulation of the product ensures the maximum interaction with Step 1. The pH of the solution is 2,5‒3,0.

The product doesn’t contain sodium bromate.

How Step 2 works:

  • Restores disulfide bonds of the hairs and protects them from damage
  • Sets the eyebrow hair shape, restoring the natural рН of the hairs
  • Closes the hair cuticle scales, neutralizing the excess of the alkalizer
  • Enriched with the nourishing complex based on cationic and wetting agents, which provides the conditioning effect on the hairs, adds shine and leaves the skin feeling smooth. 

Brow Elixir

This concentrate is enriched with a natural oil complex: monoi, coconut, avocado, rosa canina, olive, arctium, argan, maize, which provides the powerful moisturizing, regenerative, soothing and protective effect on the skin aft­er the eyebrow lamination procedure. The oils also prevent dryness and damage of the eyebrow hairs and facilitate their strengthening. Vitamin E provides the concentrate with the significant antioxidant properties.

Store Brow ELIXIR at room temp; at low temps it may freeze. If frozen, move it to a warm place to melt.

Result: the eyebrow hairs become so­fter and more elastic. It is easier to set them in place and preserve the eyebrow shape. The skin is protected from dryness and dehydration.

Shelf Life:

  • 24 months unopened
  • 6 months once opened

    Made with Love in Ukraine ❤️ 

    Frequently Asked Questions:

    What stage should the eyebrows be shaped with tweezers?

    The eyebrow shaping should be done after the lamination procedure is finished

    Why is it important to fix the hairs "beautifully" when applying Step 2?

    Step 2 restores disulfide bonds, so it is important to fix the hairs the way you want to see them as the final result.

    How often can this process be performed?

    Once every 1.5 - 2 months

    Why is it necessary to apply the already oxidised tint after eyebrow lamination (5-7 minutes after preparing the tinting mixture)?

    Because some of the tint molecules are already too large after polymerization and cannot enter the cortex through the hair cuticle.

    What is the active ingredient of Step 1?

    Cysteamine hydrochloride remodels disulfide bonds carefully and makes the hairs more manageable.

    Why should the eyebrow shaping be performed after the lamination procedure?

    The first solution is highly alkaline and when it gets into the wounds, that remain after the brow shaping, it can cause discomfort and redness Moreover, it is better to remove the hairs after, as later we can comb them when making the shape.

    Why is it not allowed to scrub the eyebrows before a brow lamination procedure?

    Step 1 is highly alkaline and Step 2 is acidic. Scrubbing will damage the skin so when you apply the solutions after scrubbing, it can cause irritation, inflammation or burns.

    Why does it burn/tingle?

    When Step 1 is applied on the sensitive skin, a burning sensation may occur as it is highly alkaline. When Step 2 is applied on the sensitive skin, a tingling sensation may occur due to the acidic pH of the solution.

    Is it necessary to style the hairs with the gel after lamination?

    Yes, it is. We have softened and changed the direction of the hairs but they still remain movable. 

    How to work with a very sensitive skin (active redness)?

    Before applying each solution, apply a thick layer of argan oil on the entire brow area to protect the skin from any potential chemical influence whilst the hairs still absorb the solution.

    Why don't we apply an oil at the end of the procedure?

    So you don't weigh down the hairs. Use zelan Colour Fix instead of an oil.

    Why does the hair lighten after applying Step 1?

    Because pheomelanin is partially destroyed hence why the hairs look lighter.

    Why does Step 2 need to be rinse off with Elan Detox-Mousse?

    For full effect of the solution and to achieve a high-quality eyebrow tinting.

    Why are the care components in Brow FixUp Step 1 and not in Step 2?

    Because Step 1 has an alkaline pH (for the opening of the cuticle scales) therefore the complex of care components can enter the hair structure. Whereas Step 2 has an acidic pH therefore the cuticle scales are closed and the care components are not able to enter into the hair structure.

    Is it necessary to cover the eyebrows with foil?

    Eyebrows should be covered wit a special plastic film to give a boost to the procedure result. With the help of a plastic film, the temperature rises and the process of the solution on the hairs accelerates.

    Why is it necessary to rinse off Step 1 with water?

    To stop the chemical reaction of the solution completely and to prevent mixing of the solutions with each other.

    ÉLAN - Brow FixUP - Brow Lamination System Kit (3 steps) Airless Pump Bottle - Luna Beauty Supplies

    ÉLAN - Brow FixUP - Brow Lamination System Kit (3 steps) Airless Pump Bottle

    $58.00

    ÉLAN - Brow FixUP - Brow Lamination System Kit (3 steps) Airless Pump Bottle

    $58.00

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