No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
The treatment bed is the heart of your salon, the single most important investment in your client's comfort and your own career longevity. The Chloe Electric Treatment Bed is the ultimate centrepiece, blending luxurious comfort, whisper-quiet functionality, and a sleek, modern aesthetic that elevates any professional space.
The first shipment of the Chloe Bed in Black and White Base is due to arrive end of August approx. Pre-order available and encouraged as very limited stock will be available!
Designed for pure indulgence, the Chloe ensures every client feels supported and pampered. The generous 80cm width and plush 9.5cm memory foam cushioning contour perfectly to the body, while the high-quality, medical-grade vinyl is buttery-soft to the touch. This isn't just a surface; it's an experience that will have your clients drifting off during treatments and rebooking without hesitation.
This bed was designed to make your life easier, protect your body, and expand your service capabilities. It’s a smart investment in your most valuable asset—you.
Invest in the centrepiece of your business. Invest in comfort, quality, and your own professional wellbeing. The Chloe bed isn't an expense; it's the foundation of a premium client experience. Order yours from Luna Beauty Supplies today.