Furniture and equipment items are dispatched from different warehouses located in QLD and NSW.
We don't accept returns on furniture and equipment items so please ensure the right item has been bought. No change of minds are accepted.
Damages and issues
It is the responsibility of the receiver to inspect the order upon arrival to ensure no damages have taken place. We must be notified immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.
The intelligent sterilizer can automatically increase temperature to 250º. Best for metal tools, such as nails nippers and tweezers, salon peelers, eye-brow beauty and tattoo needles.
This sterilizing pot uses Glass Beads in the inner pot to hold the metal tools being sterilized and to diffuse heat and keep hot.
Shipping Charges:
Shipping to Australian Capital Cities and surroundings is included in the price. Additional costs for Regional and Rural centres may apply. If you would like to receive a freight quotation to a regional/rural area prior to purchasing, please contact us at hello@lunabeautysupplies.com.au
Transit Insurance
Not included. Request quote by email.
Returns
Returns are accepted and naturally conditions apply. We deal with all returns as soon as possible and are bound by the constraints of the various couriers we use, please bear this in mind in the unlikely event you will need to return a product.
Faulty or Damaged Goods
If an item is damaged or faulty and needs to be returned we will organise a courier or representative to collect and return the item unless it can be repaired or suitable compensation can be reached. This will be at our cost and no fee’s or charges will be incurred unless there is a packing fee by the courier. Please ensure all returns are in the origional packaging and sealed ready for collection.