No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Struggling to capitalise on the viral Head Spa trend because you don't have the floor space for a dedicated wet room? You shouldn't have to sacrifice a treatment room—or potential revenue—just to install a basin.
The Nuvo Japanese Head Spa Table is a fully plumbed, dual-purpose treatment unit designed to perform hydrotherapy scalp treatments and instantly convert into a standard beauty bed for facials, lash services, and massage. This unit allows you to double your service menu without increasing your footprint.
For added comfort, the Joiken Sway Shampoo Stool is the stool designed specially for head spa treatments.
Please Read Before Purchasing: Due to the heavy-duty nature and size of this furniture item, free shipping promotions do not apply.
The "Head Spa" is currently one of the highest ROI services in the beauty industry. By combining this table with our scalp cameras and the included steamer, you can create a premium "Scalp Facial" package.
Workflow Tip: Use the steamer during the exfoliation mask phase. While the steam works, you can perform a hand and arm massage on the flat section of the bed, increasing the perceived value of the appointment.
Looking for more? Explore our full range of Japanese Head Spa Tables plumbed or non-plumbed or browse our general Salon Furniture collection.