CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)
CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)

CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)

$18.90
$18.90
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FAQ on Shipping & Returns

Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.

Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.

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Description

Caronlab French Vanilla Hard Wax Tray

Caronlab French Vanilla Hard Wax Tray is the natural alternative for XXX waxing! Choose Smooth & Remove French Vanilla for a nourishing wax with an amazing vanilla scent.

This Hard Wax Tray contains Titanium Dioxide to reduce redness. It also maintains grip for fine hairs, but releases easily from the skin. It contains nourishing almond oil and Omega 3 fatty acids replenishing the skin.

Benefits:

  • Dries quickly
  • Great for speed waxing
  • Economical & exceptional results
  • Super pliable XXX wax 

Heating Instructions:

To melt/soften the wax either

  1. Remove the lid and insert jar directly into an appropriate professional wax heater on a medium setting.
  2. Remove lid from jar and place off centre in microwave for a minimum of 2 minutes, but no longer than 4 minutes depending on the wattage of your microwave and the amount of wax remaining in the jar.
  3. Once wax has softened, place jar directly into a wax heater. Regulate heater to a medium setting of approximately 65°C-75°C (149°F-167°F), between dial 3-4 on a Caronlab Professional Wax Heater.

Usage Instructions:

  1. Area to be treated must be clean, dry and free from any oils and creams. Use Caronlab Pre Wax Skin Cleanser. Always test wax on the inside of your wrist before use. Do not apply on warts, moles and broken or irritated skin.
  2. Apply wax thinly in the same direction as hair growth.
  3. Place strip over the wax and press firmly.
  4. Hold skin taut with one hand and pull strip off in the opposite direction.
  5. For the perfect finish and to remove any wax residue on the skin, we recommend you use Caronlab After Wax Skin Cleanser or After Wax Soothing Lotion. To clean equipment use Caronlab Wax Remover Citrus Clean.

Vegan and Cruelty Free 💗

Made with Love in Australia 🦘

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    CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)

    CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)

    $18.90
    CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)

    CARONLAB - FRENCH VANILLA HARD WAX TRAY (500g)

    $18.90

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