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Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.


Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.

Snapping wax, stubborn coarse root resistance, and post-wax erythema slow down treatment turnarounds and compromise client retention in busy treatment rooms. When therapists are forced to re-wax sensitive intimate zones, it drags out appointment times and causes unnecessary dermal trauma on delicate skin barriers.

The Caronlab French Vanilla Hard Wax Tray 500g is a professional-grade hot wax specifically engineered to deliver ultra-pliable, non-brittle XXX intimate waxing with rapid thermal cooling and zero strip requirements. Formulated with skin-buffering Titanium Dioxide, sweet almond oil, and essential fatty acids, it encapsulates both fine velus and coarse terminal hairs down to the root without gripping fragile epidermal tissue.

High-Performance Salon Benefits

  • Rapid Thermal Setting for Faster Appointments: Cures quickly into a flexible, peelable film that will not snap or become brittle under rapid salon speed-waxing techniques.
  • Titanium Dioxide Erythema Shield: Creates an opaque, creamy barrier that significantly minimises skin lifting, surface redness, and histamine flare-ups on delicate XXX zones.
  • High Tensile Elasticity: High polymer flexibility allows broad-section spreads that peel cleanly in a single movement, eliminating patchy wax residue and tweezers cleanup.
  • Lipid-Replenishing Comfort: Infused with nourishing sweet almond oil and Omega-3 fatty acids, leaving the skin barrier hydrated, calmed, and subtly scented with natural French vanilla.

Stock your salon treatment room with the industry's most reliable formulas by exploring our full collection of Waxing Supplies, including matched Hot Waxes, high-yield Strip Waxes, and medical-grade Pre & Post Care Solutions.



Read Product Specifications & Pro Tips ▼

Technical Specifications

  • Product Type: Stripless Hot Wax / Peelable Hard Wax Tray
  • Net Volume: 500g net weight
  • Texture / Viscosity: Creamy, medium-to-low viscosity at working temperature
  • Key Actives: Titanium Dioxide (CI 77891), Sweet Almond Oil, Canola/Olive Lipids, Omega-3 Fatty Acids
  • Target Treatment Areas: XXX Brazilian, bikini line, underarms, sensitive facial areas (brows, upper lip, chin)
  • Optimal Working Temperature: 65°C – 75°C (Dial setting 3–4 on standard Caronlab professional heaters)
  • Country of Manufacture: Made in Australia; 100% Cruelty-Free & Vegan

Preparation & Heating Protocol

  1. Heater Method: Pop the solid wax block directly from the flexible plastic tray into your clean wax heater insert. In warmer ambient temperatures or humid climates, pop the tray into the salon freezer for 1–2 minutes beforehand to ensure clean release from the mould.
  2. Microwave Rapid-Melt Option: Place the tray off-centre in a professional salon microwave without the protective cover. Microwave on high in 60-second bursts (maximum 2 to 4 minutes total depending on unit wattage and volume). Do not allow wax to boil. Transfer immediately into a dedicated wax heater well.
  3. Thermostat Calibration: Stabilise heater between 65°C and 75°C. Stir gently with a wooden spatula until the consistency mirrors thick, glossy honey. Always perform a patch test on your inner wrist before treating client tissue.

Professional Application Guide

  1. Cleanse treatment tissue thoroughly using skin cleanser to strip surface sebum, perspiration, and residual cosmetics. Lightly blot dry.
  2. Rotate your spatula to control wax bead weight. Apply evenly with firm edge pressure in the direction of hair growth, leaving a slightly raised, rounded lip at the tail edge for quick fingertip purchase.
  3. Allow 5 to 10 seconds to cool. The wax is ready for extraction when it feels dry and non-tacky to a gloved finger touch while retaining pliable, rubberised tensile flexibility. (No cloth or paper strips needed).
  4. Brace the surrounding skin completely taut with your non-dominant hand. Grasp the raised lip and peel back parallel and flush to the body in the opposite direction of hair growth in one fluid movement.
  5. Immediately press clean gloved fingertips onto the area to arrest the pain gate mechanism. Condition post-treatment tissue with soothing lotion to calm follicles. Clean equipment and trolley surfaces using wax remover.


Frequently Asked Questions (Salon Technical Execution)

Does Caronlab French Vanilla Hard Wax require waxing strips for removal? ▼

No. While some mixed-line retail listings confuse hard and strip variations, this is a 100% stripless, peelable hot wax. It sets via rapid thermal cooling on the skin to create its own flexible, high-tensile sheet. Applying paper or fabric strips over this formula hinders extraction; simply apply with a rounded lip, allow it to set until touch-dry, and flick the edge for removal.

Why does my hard wax crack or snap during high-speed Brazilian treatments? ▼

Wax cracking occurs when hot wax is either applied too thin at the edges, left on the skin past its thermal cure point, or applied from a pot that is running too cool. Caronlab French Vanilla contains high-polymer resins and plasticising oils designed to prevent snapping. Ensure you maintain an even application depth with a slightly thicker, rounded perimeter edge, and extract the patch the moment the wax switches from glossy to matte and tack-free (roughly 6 to 10 seconds).

How do I cleanly pop the 500g hard wax block out of the plastic tray in hot climates? ▼

In Australian summers or warm salon suites, natural resins soften inside the packaging. To avoid sticky edges, pop the sealed tray into a salon freezer or cool room for 1 to 2 minutes. The cold temperature shrinks the outer perimeter microscopic microns away from the plastic walls, allowing the solid block to pop cleanly into your heater insert without tearing or leaving messy residue behind.

Can Caronlab French Vanilla Hard Wax be used on coarse terminal hair and facial fuzz? ▼

Yes. The combination of dense hydrocarbon resins and buffering Titanium Dioxide provides dual-action performance. It has the shrink-wrap grip needed to pull deeply rooted coarse hairs on male and female intimate areas, while remaining gentle enough to remove fine vellus hair from upper lips, brows, and cheeks without lifting fragile facial epidermis.

What is the recommended cleaning protocol for heaters used with vanilla-scented waxes? ▼

Mineral turpentine or harsh industrial solvents will degrade heater housings and ruin silicone collars. Always clean heater wells and salon work trolleys while the unit is still warm using a solvent formulated for professional waxes, such as Caronlab Citrus Clean. Apply Citrus Clean to a cloth or disposable waxing strip, wipe down rims, and follow with an alcohol wipe to leave your station pristine and free of cross-contaminating scents.

Caronlab Australia French Vanilla Hard Wax 500g professional salon tray packaging showing creamy formulation for Brazilian waxing

Caronlab French Vanilla Hard Wax Tray 500g

$18.90

Caronlab French Vanilla Hard Wax Tray 500g

$18.90

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