No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
The rotatable halo eliminates shadows allowing you to see your work clearly as a tattoo artist, eyelash/eyebrow technician or beautician. Can last many hours. You can rotate the lamp head up to 360 degrees to eliminate shadows. And the best part is it doesn't get hot even if you use it for hours.
The dimming feature makes it easier to adjust the brightness level from 0% to 100%. You can manually manipulate the light giving you more control over how much the light source exudes in your environment. You can also adjust the colour temperature from 3200K {warm light) to 5600K {daylight). You can easily customise the perfect light setting for your every need.
The solid flat base is designed to avoid any tip overs and provide exceptional strength for heavy duty work. The adjustable stand has an adjustable height of up to 180 cm.
The included cell phone holder allows you to use all types of smartphones for your social media and website content. This universal easy-to-use cell phone holder is compatible with the latest smartphones.
• Input Power: 110v / 240v - 50hz / 60hz
• Output Power: 50w
• Adjustment Range: 0% - 100%
• Colour Temperature Range: 3200k - 5600k
• Colour Renndering: RA> 95
• Lumen: 2500LM
Package Dimensions: 740 x 340 x 130mm
Weight: 6kg
Shipping Charges:
Shipping to Australian Capital Cities and surroundings is included in the price. Additional costs for Regional and Rural centres may apply. If you would like to receive a freight quotation to a regional/rural area prior to purchasing, please contact us at hello@lunabeautysupplies.com.au
Transit Insurance
Goods will not be insured unless requested by the customer.
Returns
No returns can be accepted for goods which have been ordered and manufactured per customer specifications. All other goods returned for credit will be subject to a 15% handling fee with the exception of goods incorrectly supplied by us or goods which are subject to the warranty set out below.
Please note: We will not refund or exchange due to incorrect choice.
Faulty or Damaged Goods
Please note that we are not responsible for any damage caused in transit and any such damage is at the customer’s expense.
Change of Mind/Not Suitable
We ask you check the website for all information on items and ensure they are suitable for the task and will fit in your space.
Warranty:
1. The Company reserves the rights to either replace free of charge or repair any goods proved to be of defective manufacture, provided that the cost of returning and re-delivering the goods will be at the Customers expense. Warranty is limited to 12 months from date of purchase.
2. The Sellers liability shall be limited to the obligation to supply free of charge or repair products proved to have been defective in quality or workmanship at the time of delivery. In no event shall the Seller be liable for consequential damage or for claims for labour.
3. All goods are sold ex-warehouse. The Seller cannot be held liable for damages in transit.
4. No warranty is given as to the condition or performance of any goods. In particular, no such warranty is given in respect of damage or loss sustained to goods arising from faulty assembly or fitting.
Discover Joiken and Luna Beauty Supplies' stunning and top-quality range of salon furniture perfect for your clients. Our collection includes beauty beds, salon chairs, trolleys, stools, and electrical equipment that are not only beautiful but also designed with your comfort and ergonomics in mind. Count on us to provide you with the most comprehensive selection of beauty and hairdressing salon furniture and equipment.