The free shipping offer EXCLUDES bulky and heavy items such as FURNITURE and EQUIPMENT (unless mentioned otherwise on the product page).
The freight charges on furniture and equipment are quoted once the order is received (or prior if requested) and is passed at cost.
We ship all beauty supplies from our warehouse located in Adelaide CBD.
Furniture and Equipment are shipped from QLD or NSW.
You can return your product but we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us so please do not send the item back prior to receiving written confirmation from us.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
Please note that returns will need to be sent to the following address: Ariel dos Santos Cova - Parcel Locker 10270 05534, Shop 1, 216 Gouger St. Adelaide SA 5000 (Important: Please include my name as mentioned)
You can always contact us for any return questions at hello@lunabeautysupplies.com.au
Please note that shipping costs are non-refundable.
<3>Damages and issuesPlease inspect your order upon arrival and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.
Elevate your salon or spa with the Ava Electric Beauty Bed, a luxurious bed designed to provide the ultimate in client comfort and practitioner control, available at Luna Beauty Supplies. This premium bed features 4-motor operation via a foot controller, allowing for effortless adjustments of height, backrest, footrest, and incline. The integrated heating system ensures clients remain warm and relaxed throughout their treatments, enhancing their overall experience.
Please Note: Freight charges are calculated separately and are not included in the purchase price. Our team will contact you with a shipping quote after your order is placed. For a shipping quote before purchasing, please contact us at hello@lunabeautysupplies.com.au.
Transit Insurance: Goods will not be insured unless specifically requested by the customer.
Additional Delivery Fees: A redelivery fee of $77 may apply if you are not present to accept delivery when the goods arrive.
Faulty or Damaged Goods: Please inspect your order upon delivery and notify us within 48 hours of any issues. We will arrange for the return or repair of damaged or faulty items. Returns must be in their original packaging and properly sealed.
Explore Our Salon Furniture Collection:
Discover Luna Beauty Supplies' range of premium salon furniture, designed for both style and functionality. Our collections include salon furniture, beauty beds, salon chairs, trolleys, stools, and electrical equipment. We're committed to providing beauty professionals with the best equipment for their success.