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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Sticky wax residue, post-epilatory erythema, and clients calling days later with bacterial folliculitis or painful ingrown hairs stall your treatment turnover and erode client trust. Applying heavy, occlusive oils often traps residual debris inside freshly dilated follicles, aggravating sensitive skin and leaving clients feeling greasy under their clothes.
The Caronlab After Wax Soothing Lotion Tea Tree 300ml is a professional-grade post-epilatory treatment lotion specifically engineered to dissolve stubborn wax residue, calm dermal inflammation, and purify open follicles with pure Tea Tree Oil.
Complement your wax room setup by browsing our Professional Waxing Supplies, replenish your retail displays with Pre & Post Wax Care essentials at Luna Beauty Supplies.
Enriched with natural Australian Tea Tree Oil (known for its antimicrobial and anti-inflammatory properties) and Tocopheryl Acetate (Vitamin E). 100% Vegan, Cruelty-Free, Gluten-Free, and Australian-made. Packaged in an ergonomic 300ml cylinder bottle featuring a lockable metered pump dispenser[cite: 2].
Because this formulation is a lightweight lotion rather than a 100% mineral oil, it will not degrade latex or nitrile gloves during application, nor will it leave stubborn oil saturation on bed linens. For high-volume treatment rooms, use the 1L pump on your trolley and stock this 300ml size strictly on retail shelving[cite: 2].
Learn more about how Caronlab After Wax Soothing Lotion performs in a salon setting:
Traditional pure oils remove wax residue effectively but often create an occlusive film that traps body heat and sweat in freshly opened follicles, elevating the risk of folliculitis and pustules. Caronlab's lotion formula combines the residue-dissolving benefits of an oil with the rapid absorption and hydration of a non-greasy lotion, leaving the skin protected, breathable, and matte[cite: 2].
Yes, it can be applied to the outer pubic mound, bikini line, and surrounding skin. The natural antiseptic properties of tea tree prevent friction bumps and bacterial infection. However, avoid direct contact with internal mucous membranes or open micro-abrasions, as concentrated botanicals can cause mild transient stinging on broken skin.
Position the 300ml unit as an essential daily maintenance product for clients prone to body breakouts, ingrown hairs, and post-shave/wax redness. Recommending it at checkout ensures client compliance between appointments, drastically improves skin condition prior to their next wax, and boosts front-of-house retail ticket averages.
No. Unlike heavy paraffin-based wax removers, this lotion is formulated for rapid dermal absorption[cite: 2]. Once massaged into the skin, it sinks in within seconds without leaving a greasy or yellowing residue on bed towels, client garments, or synthetic fabrics[cite: 2].