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Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.


Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.

Brittle depilatory film waxes that crack mid-pull, snap terminal hairs, and trigger stubborn erythema on intimate skin will immediately disrupt treatment speed and client retention. In high-turnover treatment rooms, therapists cannot afford inconsistent cooling curves, brittle edges, or sticky residue during full intimate services.

The Caronlab Brilliance Hard Wax Beads 800g is a professional-grade XXX white hot wax specifically engineered to encapsulate coarse, stubborn terminal hairs while maintaining maximum tensile elasticity to eliminate cracking and post-wax erythema on sensitive skin zones. Formulated with a distinctive coconut aroma and high-grade titanium dioxide, it applies at a creamy, low-temperature consistency, providing rapid thermal cooling without compromising multidirectional flexibility.

Engineered Salon Performance & Treatment Efficiency

  • Pliable Tensile Strength (Brilliant, Not Brittle): Formulated with advanced flexible polymers, this white hot wax applies paper-thin and lifts cleanly in one fluid pull without snapping, cracking, or splintering across contours.
  • Erythema Reduction for Sensitive Zones: Infused with calming titanium dioxide, Brilliance creates a gentle barrier between the wax and epidermis, mitigating histamine bumps, follicle lifting, and irritation during Brazilian and facial waxing.
  • Climate-Stable Viscosity: Maintains uniform elasticity and working time during peak Australian summer humidity, preventing the tackiness and melting issues typical of standard rosin formulas.
  • Rapid Workflow Integration: Features Caronlab Microwave to Pot™ compatibility, allowing therapists to top up or decant into wax inserts cleanly with zero waste and reduced heater ramp-up times.

Streamline your salon station by stocking your workstation with the matching Caronlab Brilliance Strip Wax, browse our high-performance Italwax Professional Hair Removal range, pair with our Naturaverde Pro Waxing formulas, or upgrade your melting setup with rapid-recovery Waxing Heaters.



Read Product Specifications & Pro Tips

Technical Product Specifications

  • Brand: Caronlab Australia
  • Product Formulation: Brilliance XXX White Hard Wax (Hot Wax Beads)
  • Unit Volume: 800g net weight resealable stand-up bag
  • Colour & Texture: Opaque creamy white; low-temperature elastic film
  • Aroma Profile: Subtle sweet coconut fragrance
  • Skin Indication: Reactive, hyper-sensitive, delicate, and intimate mucosa areas
  • Hair Compatibility: Coarse terminal hair, hormonal growth, and fine vellus hair
  • Origin: Made in Australia | 100% Cruelty-Free | Professional Use Only

Professional Application Protocol

  1. Thermal Meltdown: Decant desired bead quantity into an empty metal insert. Melt down to a thick honey/creamy paste consistency (approx. 55°C–60°C). Conduct a patch test on your inner wrist to ensure client comfort before application.
  2. Pre-Wax Prep: Cleanse the treatment area thoroughly using Caronlab Micro Defence Foam or Pre-Wax Cleanser. Lightly mist or apply a drop of pre-wax oil to nourish dry patches, blotting any excess moisture with a clean tissue.
  3. Precision Application: Using a wooden spatula, collect a rounded bead of wax. Apply firmly with pressure in the direction of hair growth, maintaining a rounded, slightly raised perimeter edge (lip) for quick grip.
  4. Polymerisation & Removal: Allow the wax to set for 4–8 seconds until no longer tacky. Hold the client's skin taut with your non-dominant hand, flick the raised edge, and pull back parallel to the skin surface against the direction of hair growth.
  5. Post-Wax Calming: Immediately apply firm palm pressure to soothe the nerve endings. Follow with an antibacterial soothing lotion or tea tree after-wax oil to eliminate micro-residue and seal the follicles.

Workroom Maintenance & Equipment Hygiene

To preserve heater efficiency and maintain a sterile treatment cart, wipe rim spills immediately using an equipment wax solvent while the metal warmer is still warm. Never dilute wax beads with foreign synthetic oils or water. Store the remaining 800g bag sealed upright in a dry, cool cabinet below 28°C to prevent bead agglomeration during hot weather.


Frequently Asked Questions (FAQ)

Why is Caronlab Brilliance considered the benchmark hard wax for Brazilian (XXX) waxing?

Caronlab Brilliance contains high levels of titanium dioxide and elite synthetic resins, giving it high flexibility and low skin adhesion. It shrink-wraps coarse terminal root bulbs tightly without sticking directly to the epidermal barrier. This allows therapists to wax intimate, delicate contours without grazing skin or leaving brittle, cracked pieces behind.

How does Brilliance Hard Wax perform in hot and humid Australian salons?

Standard rosin-based hard waxes often turn gummy, stringy, or fail to set properly when ambient humidity and salon temperatures spike. Caronlab Brilliance is climate-stabilised to remain consistent across varied salon environments, setting within a predictable 4 to 8 seconds without becoming brittle or sticky.

Can I microwave the Caronlab Brilliance Hard Wax Beads directly in the bag?

No, the 800g plastic bead pouch is not microwaveable. To utilise Microwave to Pot™ technology, decant the loose beads directly into a microwave-safe wax jar or insert pot. Alternatively, top up your warm wax heater pot directly with the beads between appointments for quick, on-demand melting without pot cleanup delays.

What is the ideal working temperature and consistency for Brilliance Hard Wax?

Brilliance is a low-temperature hard wax designed to be worked at approximately 55°C to 60°C. The ideal consistency should resemble a thick, creamy paste on the end of your spatula—never watery or runny. If the wax drips immediately off the wooden spatula, it is running too hot and needs to cool down to prevent thermal discomfort for the client.

Is Caronlab Brilliance suitable for facial waxing and delicate skin zones?

Yes. Because of its creamy cushion effect and titanium dioxide formulation, Brilliance is suitable for upper lips, brows, nostrils, and chin areas on clients using active skincare (such as AHAs or retinol, following appropriate skin consultation checks). It removes fine vellus and coarse hairs down to 1mm without pulling the delicate epidermal layer.


Watch the Caronlab Brilliance Hard Wax Professional Demonstration:

Caronlab Brilliance Hard Wax Beads 800g white resealable standing pouch showing professional XXX white depilatory hot wax pellets for Brazilian waxing.

Caronlab Brilliance Hard Wax Beads 800g

$30.50

Caronlab Brilliance Hard Wax Beads 800g

$30.50

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