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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Bleeding wax borders, accidental brow hair grabs, and repetitive passes over sensitive periorbital skin slow down your appointment turnaround and compromise client comfort. Traditional hot waxes often lack the structural control required for razor-sharp brow mapping, running too hot and risking barrier irritation on delicate facial tissue.
The Caronlab Browvado Gel Wax Beads 500g is a professional-grade gel wax specifically engineered to deliver non-drip sculpting control, rapid thermal stability, and single-pass hair removal on delicate facial contours.
Explore our complete ranges of Professional Wax Heaters, browse targeted prep solutions in Pre & Post Wax Care, or restock your treatment rooms with our full suite of Hard & Hot Waxes and Salon Disposables.
To avoid cross-contamination and maintain clean pot edges, wipe heater rims immediately using a specialised citrus wax equipment cleaner while the heater is warm. Do not dilute Browvado with other rosin or synthetic wax formulas, as this alters the polymer flexibility and causes brittle setting.
Traditional hot waxes tend to be either highly fluid (leading to uncontrolled spread into the brow body) or thick and rubbery, requiring twirling and thick applications. Browvado features a thixotropic gel formulation that stays anchored on your spatula without spinning. When applied, it goes down sheer and workable so you can clearly see the brow stencil underneath, wrapping completely around fine vellus fuzz and coarse bulb roots without snapping upon removal.
Yes. Browvado is uniquely versatile. You can apply it as a hard wax, letting it cure to an opaque second-skin barrier and flicking the lip edge to pull. Alternatively, you can use the Liliane Caron speed waxing method: lay the gel down thinly, apply a paper or non-woven contour strip directly over it while it is still shiny, and remove immediately. This eliminates edge picking on hypersensitive or mature skin.
Maintain your professional heater at a low-to-medium working temperature (consistently between 48°C and 54°C, depending on heater brand and salon room ambient temperature). The wax should exhibit a velvety, syrup-like viscosity that retains its body without runny dripping. Always perform a patch test on your inner wrist prior to treating the client's ocular zone to protect vulnerable skin barriers.
While Browvado is formulated for high skin tolerance, any client actively using oral isotretinoin (Roaccutane) must avoid facial waxing entirely. For clients using topical retinoids, AHA/BHA chemical exfoliants, or hydroquinone, pause active usage for 5–7 days prior to treatment. If treating slightly compromised or thin skin, prep the area with an ultra-light layer of pre-wax oil to act as a lipid shield before wax placement.
Because Browvado spreads in an ultra-thin layer without cracking, a standard 500g pouch yields approximately 80 to 110 brow sculpt and contour treatments (averaging 4.5g to 6g per service). This controlled consumption rate delivers a low cost per service of under $0.35 AUD, maximising profit margins on high-volume facial appointments.