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Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.


Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.

Bleeding wax borders, accidental brow hair grabs, and repetitive passes over sensitive periorbital skin slow down your appointment turnaround and compromise client comfort. Traditional hot waxes often lack the structural control required for razor-sharp brow mapping, running too hot and risking barrier irritation on delicate facial tissue.

The Caronlab Browvado Gel Wax Beads 500g is a professional-grade gel wax specifically engineered to deliver non-drip sculpting control, rapid thermal stability, and single-pass hair removal on delicate facial contours.

Engineered for High-Precision Brow Architecture

  • Non-Drip Spatula Stability: Formulated with a thixotropic gel matrix that sits motionless on your spatula without spinning or stringing, giving you total placement control directly up to mapped brow borders.
  • Dual-Action Removal Flexibility: Formulated for use as a traditional peel-off hard film wax or paired immediately with a waxing strip via the Liliane Caron technique for lightning-fast, zero-lift speed waxing.
  • Translucent-to-Opaque Visual Mapping: Glides on as a translucent holographic gel for crystal-clear visual guidance over skin guidelines, drying to an opaque, pliable layer that lifts stubborn vellus and coarse terminal hairs in one pull.
  • Low-Temperature Skin Tolerance: Operates at an ultra-low working temperature with a delicate pear and honeysuckle aroma, preventing post-treatment erythema and preserving sensitive facial skin barriers.

Explore our complete ranges of Professional Wax Heaters, browse targeted prep solutions in Pre & Post Wax Care, or restock your treatment rooms with our full suite of Hard & Hot Waxes and Salon Disposables.



Read Product Specifications & Pro Tips

Technical Product Specifications

  • Product Type: Hybrid Professional Gel / Hot Film Wax Beads
  • Volume / Weight: 500g resealable salon pouch
  • Target Treatment Areas: Eyebrows, upper lip, chin, nostrils, cheeks, and delicate facial zones
  • Aroma Profile: Fresh Honeysuckle & Crisp Pear
  • Visual Appearance: Amber-gold bead form melting into a reflective holographic shimmer
  • Formulation Integrity: 100% Cruelty-Free, Certified Vegan, Made in Australia
  • Melting Point & Viscosity: Low-temperature melt with a dense, honey-gel resting consistency

Therapist Application Protocol: Dual Technique Guide

  1. Melt to Consistency: Decant beads into a clean professional wax heater insert. Melt down until Browvado achieves a rich honey-like gel viscosity with no un-melted core. The wax must hold stable on the spatula without rapid drippage.
  2. Skin Preparation: Thoroughly cleanse the facial area with an oil-free prep cleanser. Ensure the skin is completely dry, degreased, and sanitised before application.
  3. Technique A (Classic Hard Wax Film): Using an angled Browvado contour stick, apply a thin, clean-edged layer in the direction of hair growth. Allow 4–6 seconds to cure until touch-dry and opaque. Support the skin tautly and peel against the direction of hair growth parallel to the skin surface.
  4. Technique B (Liliane Caron Strip Wax Method): Apply a smooth layer along your mapped line. While the gel wax remains glossy and warm, immediately burnish a non-woven lip/brow waxing strip over the wax. Brace the skin firmly and pull flush along the contour. This avoids picking at edges and accelerates treatment time.
  5. Post-Wax Calming: Immediately apply a soothing after-wax calming emulsion or post-depilatory tea tree oil to instantly soothe the skin, dissolve minor wax traces, and suppress histamine swelling.

Salon Clean-Down & Equipment Maintenance

To avoid cross-contamination and maintain clean pot edges, wipe heater rims immediately using a specialised citrus wax equipment cleaner while the heater is warm. Do not dilute Browvado with other rosin or synthetic wax formulas, as this alters the polymer flexibility and causes brittle setting.


Frequently Asked Questions: Salon Operational Insights

How does Browvado gel wax differ from traditional hot film waxes during brow contouring?

Traditional hot waxes tend to be either highly fluid (leading to uncontrolled spread into the brow body) or thick and rubbery, requiring twirling and thick applications. Browvado features a thixotropic gel formulation that stays anchored on your spatula without spinning. When applied, it goes down sheer and workable so you can clearly see the brow stencil underneath, wrapping completely around fine vellus fuzz and coarse bulb roots without snapping upon removal.

Can Caronlab Browvado be used as both a strip wax and a hard wax?

Yes. Browvado is uniquely versatile. You can apply it as a hard wax, letting it cure to an opaque second-skin barrier and flicking the lip edge to pull. Alternatively, you can use the Liliane Caron speed waxing method: lay the gel down thinly, apply a paper or non-woven contour strip directly over it while it is still shiny, and remove immediately. This eliminates edge picking on hypersensitive or mature skin.

What heater temperature setting is recommended to prevent skin lifting on sensitive facial areas?

Maintain your professional heater at a low-to-medium working temperature (consistently between 48°C and 54°C, depending on heater brand and salon room ambient temperature). The wax should exhibit a velvety, syrup-like viscosity that retains its body without runny dripping. Always perform a patch test on your inner wrist prior to treating the client's ocular zone to protect vulnerable skin barriers.

Is Caronlab Browvado safe for clients undergoing active chemical peels or prescription skincare?

While Browvado is formulated for high skin tolerance, any client actively using oral isotretinoin (Roaccutane) must avoid facial waxing entirely. For clients using topical retinoids, AHA/BHA chemical exfoliants, or hydroquinone, pause active usage for 5–7 days prior to treatment. If treating slightly compromised or thin skin, prep the area with an ultra-light layer of pre-wax oil to act as a lipid shield before wax placement.

What is the service cost yield per 500g bag for an Australian brow specialist?

Because Browvado spreads in an ultra-thin layer without cracking, a standard 500g pouch yields approximately 80 to 110 brow sculpt and contour treatments (averaging 4.5g to 6g per service). This controlled consumption rate delivers a low cost per service of under $0.35 AUD, maximising profit margins on high-volume facial appointments.

Caronlab Browvado sculpting gel wax beads in an Australian salon retail pack beside warm honey-toned holographic wax beads for precision facial waxing.

Caronlab Browvado Sculpting Gel Wax Beads 500g

$20.50

Caronlab Browvado Sculpting Gel Wax Beads 500g

$20.50

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