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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Few things derail a busy facial waxing appointment faster than flimsy fleece tearing mid-pull, bleeding sticky residue onto your nitrile gloves, or wasting time hand-cutting rolls between walk-ins. Inconsistent tension during lip and brow epilation leads to client bruising, patchy removal, and wasted appointment minutes.
The Caronlab Superbond Lip & Brow Strips are professional-grade pre-cut wax strips specifically engineered to deliver rigid, tear-resistant tensile strength and maximum tactile control across delicate facial contours. Formulated from premium non-woven composite material, these single-use strips offer 90% absorption capacity to prevent bleed-through, ensuring crisp mechanical adhesion without softening or distortion.
Maximise treatment room profitability and browse our wider professional collections, including Professional Strip Wax, soothing Pre & Post Wax Care, and essential Disposable Waxing Supplies to complete your salon treatment trolley setup.
Store the dispenser box in a dry, covered acrylic station drawer away from direct wax pot heat or airborne mist. Always use clean disposable tweezers or fresh nitrile gloves when withdrawing strips to avoid cross-contamination. Because Superbond provides structural firmness[cite: 2], therapists can exert confident downward pressure without hand fatigue, ensuring uniform adherence across narrow anatomical curvatures.
While Venetian Spunlace is an ultra-soft, pliable Italian cotton-blend fabric that moulds fluidly to broader body curves, Superbond is a structured non-woven strip with intentional rigidity[cite: 2]. This firmer profile prevents flex and stretch during epilation, making Superbond the superior choice for small, high-precision zones like brow shaping and upper lip areas where straight, controlled lines are paramount[cite: 2].
No. Caronlab Superbond strips feature a 90% absorbency rating engineered to capture and lock the wax film on the contact side without liquid migration. You can smooth down and pull the strip multiple times on clean adjacent sections without encountering sticky wax bleed-through or compromised glove hygiene[cite: 2].
While engineered primarily for professional warm strip waxes (such as creamy titanium dioxide or olive oil formulations), therapists also utilise these pre-cut strips during hard/film wax services to catch stubborn residual fuzz, clean up edging mistakes, or perform swift final touch-ups without having to mix separate mediums.
With 1,000 pre-cut units per box (equivalent to 20 linear metres of continuous waxing paper), each facial service averages between 2 and 4 strips. This yields between 250 to 500 client treatments per box, cutting consumables down to fractions of a cent per application while saving up to 10 minutes of manual scissor prep per clinic day[cite: 2].