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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Spent too much time fixing asymmetric outlines because your mapping marker smudged or bled mid-procedure? When executing precision cosmetic tattooing or permanent makeup (PMU) treatments, an imprecise contour line can compromise your final results, slow down your service speed, and erode your client's confidence.
The Disposable Lip Mapping Pen Refill is a professional cosmetic tattooing tool designed to deliver high-visibility, ultra-fine lines for perfect symmetry and uncompromising hygiene.
Engineered specifically for the demands of busy Australian aesthetic clinics, these vibrant red surgical-grade refills glide smoothly over the skin without dragging or snagging. The high-pigment red ink provides excellent visual contrast against natural lip tissue, allowing you to establish sharp, precise borders before you begin pigment implantation. Because they are individual refills, they eliminate cross-contamination risks entirely—simply use once and discard into your salon clinical waste.
For the ultimate crisp line, thoroughly cleanse and degrease the client's skin using an alcohol prep pad before mapping. Allow the skin to dry completely. Draw your architectural symmetry guidelines using light, steady pressure to exploit the pen’s effortless glide. Let the ink set for 60 seconds before applying secondary topical anaesthetics to lock the map in place.
Non-toxic, skin-safe pigment formulation engineered for external medical mapping. Sealed with individual protective plastic caps to guarantee absolute sanitation prior to treatment setup.
Stock up on professional clinic essentials by browsing our comprehensive range of high-quality disposables, precision pre-inked thread, and professional-grade mapping tools.