Couldn't load pickup availability
Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Wiping down freshly tattooed skin with harsh, alcohol-heavy cleansers strips the skin barrier, triggers excessive erythema, and causes clients unnecessary discomfort. Aggressive wiping blurs your mapping and forces you to battle weeping lymph fluids rather than focusing on pigment implantation.
The Dr. Pickles Antibacterial Tattoo Foam Wash is a professional-grade PMU skin cleanser specifically engineered to gently sanitise the epidermis, remove stencil residue, and soothe freshly tattooed areas without stinging. Formulated with locally sourced natural anti-inflammatories and hydrating aloe, this unscented foam immediately reduces swelling and minimises redness during the crucial tattoo healing process.
Ready to fully equip your cosmetic tattoo trolley? Pair this purifying foam cleanser with our sterile PMU Cartridges and precision Tattoo Machines. Explore our complete selection of Cosmetic Tattoo Supplies to ensure your clinic is stocked with premium, medical-grade consumables for flawless pigment retention.
When executing heavy lip blushing or dark lip neutralisation, dispense a golf-ball-sized amount of foam directly onto a dry, lint-free wipe rather than applying it straight to the skin. Press gently against the lips for 10 seconds. This allows the enzymes to break down coagulated lymph fluid and heavy pigment before you wipe, ensuring you don't aggressively scrub the mucosal tissue. For business growth, bundle the 50ml size into your client's take-home aftercare pack to guarantee they aren't using abrasive supermarket soaps during that critical 48-hour healing window.
Yes. Traditional green soap can carry strong alcohol content and distinct scents that burn sensitive mucosal areas (like the lips and eyes) during cosmetic tattooing. The Dr. Pickles pre-mixed foam wash is entirely unscented and relies on soothing aloe, providing a significantly gentler, hydrating cleanse without the chemical sting.
It depends entirely on your wiping pressure. A light, dabbing motion will easily clear away weeping plasma and excess ink without lifting a properly cured surgical marker or mapping paste. However, the foam is highly effective at dissolving stubborn stencil residue at the very end of the treatment, saving you from violently scrubbing the client's raw skin.
Absolutely. The 50ml pump is intentionally sized for retail aftercare kits. Instructing clients to wash their fresh PMU twice daily with this specific purifying foam prevents the buildup of dried lymph fluid (which causes heavy scabbing). It keeps the wound clean without suffocating it, drastically improving healed pigment retention.