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Free AU Express Shipping on orders above $149 (EXCL. FURNITURE)
Same-day dispatch if ordered before 3pm!
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post (Excl Furniture and Equipment).
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
The free shipping offer EXCLUDES bulky and heavy items such as FURNITURE and EQUIPMENT (unless mentioned otherwise on the product page).
The freight charges on furniture and equipment are quoted once the order is received (or prior if requested) and is passed at cost.
We ship all beauty supplies from our warehouse located in Adelaide CBD.
Furniture and Equipment are shipped from QLD or NSW.
Yes, we offer free express shipping on orders above $250 (AUD) via Express.
The freight charge is determined by weight and destination and it will be displayed at checkout.
We use DHL Express so we can ship to all countries that DHL operates in.
You can return your product but we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us so please do not send the item back prior to receiving written confirmation from us.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
Please note that returns will need to be sent to the following address: Ariel dos Santos Cova - Parcel Locker 10270 05534, Shop 1, 216 Gouger St. Adelaide SA 5000 (Important: Please include my name as mentioned)
You can always contact us for any return questions at hello@lunabeautysupplies.com.au
Please note that shipping costs are non-refundable.
<3>Damages and issuesPlease inspect your order upon arrival and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au
Available in 04 ICY Cold Brown & 05 SPIСY Warm Brown and it comes in a 20ml tube.
Save 10% and purchase the Elan Smart Brow Tinting System bundle (5 solutions)!
Pro-Tip: With blue and yellow dominance, this colour is intended for dark-haired clients with a cold colour type.
Note: The tint can be mixed only with the oxidizing emulsion 3% "Smart Brow Tinting System".
Download Elan Smart Brow Tinting System Instructions here.
FOR PROFESSIONAL USE ONLY
Made with Love in Ukraine 💗
Watch this video to learn more about Elan Brow Lamination.
No, when scrubbing the eyebrows, the upper layer of the skin (epidermis) is partially damaged. As a result burning and redness may occur during the tinting.
The Smart Brow Tinting System (SBTS) guarantees long-lasting tinting of the skin for up to 14 days and for the hairs for up to 30 days. This depends on the skin type and the hair structure.
Yes, you can use these products to cover your PMU. The eyebrows will have an intense colour.
No, they can't be mixed with each other as they are two independent tinting systems that have different compositions with different working principles.
Yes, the eyebrow tint colour booster can be used with any tinting system.
Only the oxidizing emulsion 3% from the Smart Brow Tinting System can be used for the Eyebrow Tint Colour Booster. The booster with the oxidizing emulsion is used in a 1:1 ratio for neutralizing unwanted colour only.
There are two shades being 06 Indigo and 07 Orange
There are two shades being 04 Icy Cold Brown and 05 Spicy Warm Brown
The brow tint colour booster were designed for adding more depth and intensity to the eyebrow, for expanding the varierty of shades (up to 50 brown shades!) and for correcting or eliminating any undesired colour results.
The percentage of the Oxidizing Emulsion Smart Brow Tinting System is 3%. The volume of one bottle is enough for the volume of one tube of the Deep Brow Tint.
The Smart Brow Tinting System is based on the innovative DMAMP ULTRA PC alkali. This is a revolutionary agent that reduces the possible risk of allergic reactions. It was the incorporation of alkali that made the formula possible to achieve a neutral pH.
The tint does not contain ammonia and ethanolamine reducing the risk of an allergic reaction. The pH of the tinting mixture 07 Deep Brown is the firsts brow tint with neutral pH that does not damage the hairs or dry the skin.