Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Delivering a premium scalp facial while a client shivers on a cold, static bed destroys your retention rates. To charge top-tier prices for a Japanese head spa bed wide, you need to offer full-body thermal immersion that addresses both trichological concerns and systemic muscular tension simultaneously.
The Indigo Plumbed Head Spa & Body Steam Table is a professional-grade plumbed Japanese head spa table specifically engineered to deliver simultaneous scalp hydrotherapy and holistic body steam treatments. Integrating a continuous-flow acrylic basin with internal Bain stone steam chambers, this dual-function unit allows therapists to perform high-yield trichology rituals while enveloping the client in targeted botanical aromatherapy.
Selecting the correct water management system is critical for your operational efficiency. If your clinic's architectural layout permits permanent drainage, this hardwired plumbed japanese head spa table delivers an unlimited, continuous workflow. If you are a lease-bound clinic that cannot secure plumbing permits, explore our portable non plumbed head spa basin range. Browse our overarching collection of salon furniture Australia to complete your elite wellness suite.
To maximize the sensory impact of the Indigo table, activate the lower body steam function 3 to 5 minutes before the client lies down, pre-warming the Bain stones. During the active scalp scaling phase (using the golden water halo), add 3-4 drops of eucalyptus or lavender essential oil directly to the steam water reservoir. Ensure the water temperature on the scalp never exceeds 38°C to prevent unwanted vasodilation or barrier impairment.
Upholstered in double-stitched, non-porous medical-grade PU vinyl specifically engineered to withstand constant exposure to steam humidity and aggressive hospital-grade surface sanitisers. The deep washbasin is manufactured from high-impact acrylic treated to prevent mineral scale build-up from continuous commercial water flow.
This is a permanent, hardwired piece of clinical infrastructure requiring commercial plumbing. You must hire a licensed Australian plumber to connect the unit to your building's hot and cold water mains, as well as a PVC waste drainage pipe. You will also need a standard 240V power supply to run the steam generator. Adequate room ventilation or active air extraction is highly recommended to manage ambient humidity during back-to-back steam services.
Because the Bain stones are exposed to steam and ambient body heat, rigorous clinical hygiene is required. Between clients, simply spray the stones and the internal chamber with a broad-spectrum, hospital-grade salon sanitiser (such as an alcohol or quaternary ammonium compound spray). Allow the required contact time to flash off, then wipe down with a disposable microfiber towel before placing fresh treatment towels over the bed.
The Indigo is heavily fortified against moisture. The medical-grade PU vinyl used on this unit is specifically formulated to resist the high humidity generated by the internal steam system. However, to preserve the tensile strength of the vinyl, you must ensure you are wiping the bed completely dry at the end of each trading day to prevent residual moisture from sitting on the seams overnight.
Yes. Because the Indigo operates as a continuous-flow hydrotherapy system, it requires a direct, hardwired connection to your commercial building's mains water supply and waste drainage. Installation must be carried out by a licensed Australian plumber to ensure compliance with local water regulations, secure the internal pipework, and prevent structural leaks.
Yes, absolutely. Every Indigo table includes a complimentary, professional-grade thermal head steamer. This standalone unit arcs over the acrylic basin, allowing you to deploy warm, cuticle-opening steam during deep conditioning masks or chemical exfoliation steps, expanding your standard service into a luxury trichological ritual.