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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Tired of slow-setting waxes throwing your back-to-back appointments off schedule? When you are fully booked, waiting for wax to dry cuts directly into your salon profitability, tests client patience, and slows your treatment rhythm across high-volume Brazilian and underarm waxing days.
The Italwax Azulene Transparent Hard Film Wax is a professional-grade transparent film wax specifically engineered to deliver rapid 3 to 4 second curing times, high-tensile follicular grip, and clean thin-film removal on short, stubborn hair without snapping or epidermal irritation.
Equip your treatment rooms with professional consistency by browsing our complete assortment of All waxes, disposable hygiene essentials in Waxing Disposables, precision tweezers in tools and accessories, protective salon washables, and traditional waxing strips.
Because of this formula's fast polymerisation rate, apply with decisive spatula pressure and sculpt a clean perimeter lip immediately. In climate-controlled or air-conditioned Australian salons during winter months, work in compact 5–8 centimetre sections to maintain optimal elasticity. Always prep the skin with pre-depilatory lotion and light talc, and dissolve residue using soothing post-wax mineral oils.
Colophonium (Rosin), Glyceryl Rosinate, Dimer Rosin, Ethylene/VA Copolymer, Paraffin, Synthetic Beeswax, Hydrogenated Coconut Oil, CI 61565 (D&C Green 6), Paraffinum Liquidum (Mineral Oil), Guaiazulene.
Dispatched direct from our Australian warehouse network with flat-rate, tracked B2B freight and bulk carton rates to keep your treatment trolleys fully stocked year-round.
Unlike traditional hard waxes that require thick application and extended cooling times, Italwax Azulene spreads paper-thin at a low working temperature (40°C–42°C). It adheres exclusively to the hair shaft rather than living skin cells, resulting in significantly less epidermal trauma, reduced erythema, and zero sticky residue.
The optimal working temperature in your professional wax heater is between 40°C and 42°C (a fluid, honey-like consistency). Setting time is 3 to 4 seconds. In heavily air-conditioned treatment rooms, the wax cools slightly faster; ensure you form a defined removal lip immediately upon spreading.
Snapping typically occurs if the wax is applied with feather-thin edges lacking a defined lip, left on the skin past its curing point, or applied over residual skin moisture. To resolve this, maintain consistent spatula pressure to form a slightly thicker border, remove the strip parallel to the skin promptly within 4–6 seconds, and ensure skin is prepped with light talc before application.
Yes. While formulated primarily for coarse and short terminal hair across intimate and underarm zones, its low melting point and anti-inflammatory Guaiazulene content make it safe for lip, chin, and brow detailing on non-reactive skin types.