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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
This is your go-to wax for confident, comfortable hair removal on the most delicate areas. The Italwax Top Line Crystal is a premium synthetic film wax developed specifically for artists who refuse to compromise on safety and performance when treating sensitive skin on the bikini line, face, and underarms.
As beauty professionals, our clients' comfort and safety are paramount. The Top Line Crystal wax is engineered to give you complete peace of mind, allowing you to perform flawless treatments on even the most reactive skin types. Its advanced formula and superior workability make it an indispensable asset for any high-end salon or clinic.
Say goodbye to client anxiety about reactions. Top Line Crystal is a professional synthetic polymer wax, meaning it is completely free of the natural pine resin found in many traditional waxes. This virtually eliminates the risk of allergic reactions, making it the safest and most reliable choice for all your sensitive waxing services.
Experience an effortless, clean application, even on the most difficult contours. This wax is renowned for its extra flexible consistency that glides on smoothly and can be removed without breaking or creating messy, stretchy threads. It gives you the control you need to create perfectly clean lines around the bikini area or shape a flawless brow.
Client comfort is key to retention. The Top Line Crystal melts at a very low temperature of just +38°C. This ensures the wax is applied at a pleasant, comfortable temperature, minimizing redness and irritation and transforming what can be an uncomfortable service into a far more positive experience for your client.
Explore the whole Top Line wax range including Orchid, Pink Pearl, Argan, Coral, and Emerald.
"The 'Crystal' wax is our absolute go-to wax because it's so gentle and flexible, you can create the perfect application on difficult contours without worrying about irritation. It gives clients so much confidence, especially if they've had bad waxing experiences elsewhere. This is the type of premium, comfortable product that builds a loyal, repeat clientele for high-value services."
Wax Type: Synthetic Polymer Film Wax (Hard Wax)
Main Ingredient: Hydrogenated Polycyclopentadiene, Ethylene/VA Copolymer
Size: 750g
Origin: Made in Italy
Set your salon apart with a superior, comfortable waxing experience. Add Top Line Crystal to your cart and wax your most sensitive clients with total confidence.