Couldn't load pickup availability
Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Coarse, short regrowth and reactive, post-shave client skin often cause cartridge dragging, missed hairs, and unwanted histamine flare-ups that destroy treatment turnaround times. The Italwax Crystal Top Line Wax Cartridge 100ml is a professional-grade synthetic liposoluble roll-on wax specifically engineered to grip stubborn 1mm hairs across large treatment zones without natural pine resin allergens.
Pair your roll-on protocols with our broader depilatory range, including Waxing tools and accessories, Wax Heaters, Waxing strips, and Waxing Pre and Aftercare to maximise your treatment margins.
Master Your Technique: New to this formula? Learn application techniques, waxing theory, and adverse reaction management with the Italwax Online Mini Masterclass.
Clean Priming: Never roll a freshly heated cartridge straight onto delicate skin. Always complete your test swipe on a waxing strip first to ensure the roller barrel spins smoothly and the wax viscosity is perfectly liquid without resistance.
Solvent Maintenance: Wipe the exterior roller neck with a citrus-based wax equipment cleaner while the cartridge is still warm to prevent sticky build-up inside your heater docking wells.
Traditional soft strip waxes rely heavily on natural colophony (pine rosin), which is a common trigger for contact dermatitis, severe erythema, and post-waxing irritation. Italwax Crystal replaces pine resin with medical-grade Hydrogenated Polycyclopentadiene (synthetic resin), ensuring zero tree-resin allergens, reduced follicle swelling, and exceptional safety for clients with reactive or eczema-prone skin.
Yes. While standard soft waxes slip over short, blunt-cut hair, Italwax Crystal contains microcrystalline waxes and titanium dioxide that create advanced microscopic adhesion around short, bristly hair shafts down to 1mm. When pulled flush against the skin, it extracts short regrowth cleanly from the root without snapping the hair shaft.
The optimal working temperature for Italwax Crystal Top Line is 37°C to 39°C. Because this matches standard physiological body temperature, it eliminates burning risks on heat-sensitive clients while remaining fluid enough to dispense an ultra-fine, non-leaking film that will not oversaturate your non-woven strips.
When rolled at the correct 45-degree angle with proper pressure, a single 100ml cartridge yields 2 to 3 full-leg depilation treatments or 5 to 6 arm treatments. Its high synthetic elasticity allows an ultra-thin spread, significantly lowering your product cost-per-treatment compared to standard honey or creme soft waxes.
Because this is a professional liposoluble wax, water or detergent-based cleansers will not remove leftover product. Use a dedicated mineral or botanical-based after-wax oil (such as an argan or azulene post-depilatory lotion) to break down residual synthetic polymers instantly while calming the newly exfoliated epidermis.