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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
There is nothing more disruptive to your salon schedule than a client reacting with histamine bumps, erythema, or skin lifting due to natural colophony resins. When treating reactive bikini zones or delicate facial skin, your treatment room requires an ultra-flexible formula that ensures calm, irritation-free post-wax results every time.
The Italwax Top Line Coral is a professional-grade synthetic polymer film wax specifically engineered to eliminate allergic reactions and deliver multi-directional, low-temperature hair removal across delicate anatomical contours.
Available Sizes: Standard salon-yield 750g resealable zip-lock pack. Therapists wishing to conduct formula trials can also select the 100g sample size variant before setting up full workstation stock.
Stock your treatment room by pairing with our professional Wax Heaters, hygienic disposable Wax spatulas, and balancing formulas from our Waxing Pre and Aftercare range, or explore our full suite of All waxes.
Master Your Technique: New to this formula? Learn application techniques, waxing theory, and adverse reaction management with the Italwax Online Mini Masterclass.
To avoid surface stringing, keep your heater rim wiped down using dedicated citrus wax equipment cleaners. Always reseal the 750g zip-lock bag after replenishment to prevent airborne particulate contamination and humidity absorption.
Synthetic resin contains zero natural pine tree rosin (colophony), which is the primary catalyst for contact dermatitis, hives, and prolonged erythema during intimate depilation. Synthetic polymers also melt at a lower +38°C threshold, drastically reducing client heat shock and vascular flushing on sensitive mucosal zones.
Yes. Italwax synthetic formulations are specifically designed to adhere to hair follicles rather than living skin cells, performing exceptionally well over a light film of pre-wax oil. This dual-barrier approach prevents epidermal lifting while maintaining strong root encapsulation.
Traditional waxes require strict application along the path of hair growth and removal against it. Top Line Coral grips the hair regardless of its anatomical growth pattern, allowing you to lay down broad patches in underarm whorls or multi-directional bikini zones in a single pass without needing repeated re-applications.
Because synthetic polymer hard wax can be applied in ultra-thin layers without cracking, product consumption is reduced by up to 30% compared to traditional hot waxes. On average, a 750g bag yields approximately 20 to 25 full Brazilian services depending on the client's hair density and surface area.