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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Struggling with sticky polymer residue slowing down room turnaround times, or clients flaring up with contact dermatitis from traditional colophony resins? Capturing short 1mm post-shave regrowth on large body areas without lifting the epidermis remains an ongoing bottleneck for high-volume Australian beauty therapists.
The Italwax Top Line Emerald Strip Wax is a professional-grade 100% synthetic liposoluble strip wax specifically engineered to cleanly remove stubborn 1mm hairs on extended body areas while protecting highly sensitive skin.
Equip your treatment rooms with our complete professional salon inventory, ranging from commercial wax heaters and hygienic waxing disposables to salon-grade washables and precision tools and accessories, or browse our comprehensive catalogue of All waxes across Australia.
Luna Beauty Supplies distributes directly to verified beauty therapists, commercial day spas, and home salon operators across Australia. A single 800ml tin provides between 16 and 22 full leg treatments when spread paper-thin, maximising your profit margins per service.
Traditional soft waxes rely on natural pine rosins (glyceryl rosinate or colophony), which are primary triggers for contact dermatitis, folliculitis, and prolonged erythema. Italwax Top Line Emerald uses a medical-grade 100% synthetic polymer formulation that adheres exclusively to the keratin structure of the hair shaft rather than live epidermal layers, virtually eliminating allergic responses on hyper-sensitive clients.
Yes. Synthetic polymers give this strip wax a high tensile elasticity similar to film wax. When applied thinly at a 45-degree angle, it shrink-wraps around short, coarse hairs as brief as 1mm (including post-shaving blunt regrowth), cleanly pulling the root without lifting or abrading the stratum corneum.
Yes. The 800ml metal container features an industry-standard 10cm internal diameter designed to drop directly into standard commercial 800ml/1000ml professional wax warmers (such as Caronlab, Lycon, or generic multi-pot heaters) without requiring wax decanting.
Because Top Line Emerald has high tensile flexibility and cohesive density, it must be applied paper-thin. Applying thick layers wastes product and increases strip saturation. A single 800ml tin should deliver approximately 16 to 22 full leg waxing treatments when applied translucent-thin with a firm spatula edge.
Synthetic liposoluble waxes are oil-soluble and do not dissolve in water or alcohol. Use a specialised mineral oil wax equipment cleaner or post-depilatory mineral solvent on warm equipment and heater collars to break down polymer residue instantly.