Plant a baby coral in the Australian Great Barrier Reef with every order!
Free AU Express Shipping on orders above $149 (EXCL. FURNITURE)
Same-day dispatch if ordered before 3pm!
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post (Excl Furniture and Equipment).
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
The free shipping offer EXCLUDES bulky and heavy items such as FURNITURE and EQUIPMENT (unless mentioned otherwise on the product page).
The freight charges on furniture and equipment are quoted once the order is received (or prior if requested) and is passed at cost.
We ship all beauty supplies from our warehouse located in Adelaide CBD.
Furniture and Equipment are shipped from QLD or NSW.
Yes, we offer free express shipping on orders above $250 (AUD) via Express.
The freight charge is determined by weight and destination and it will be displayed at checkout.
We use DHL Express so we can ship to all countries that DHL operates in.
You can return your product but we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us so please do not send the item back prior to receiving written confirmation from us.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
Please note that returns will need to be sent to the following address: Ariel dos Santos Cova - Parcel Locker 10270 05534, Shop 1, 216 Gouger St. Adelaide SA 5000 (Important: Please include my name as mentioned)
You can always contact us for any return questions at hello@lunabeautysupplies.com.au
Please note that shipping costs are non-refundable.
<3>Damages and issuesPlease inspect your order upon arrival and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au
Also available in a high-grade tan upholstery here.
The Zelda range also includes a Waiting Area Chair option suited for your client, visitor, meeting, dining or beauty space. Choose desired base above.
SEAT CUSHIONS AVAILABLE HERE.
Shipping Charges:
Transit Insurance
Goods will not be insured unless requested by the customer.
Returns
No returns can be accepted for goods which have been ordered and manufactured per customer specifications. All other goods returned for credit will be subject to a 15% handling fee with the exception of goods incorrectly supplied by us or goods which are subject to the warranty set out below.
Please note: We will not refund or exchange due to incorrect choice.
Faulty or Damaged Goods
Please note that we are not responsible for any damage caused in transit and any such damage is at the customer’s expense.
Change of Mind/Not Suitable
We ask you check the website for all information on items and ensure they are suitable for the task and will fit in your space.
Warranty:
1. The Company reserves the rights to either replace free of charge or repair any goods proved to be of defective manufacture, provided that the cost of returning and re-delivering the goods will be at the Customers expense. Warranty is limited to 12 months from date of purchase.
2. The Sellers liability shall be limited to the obligation to supply free of charge or repair products proved to have been defective in quality or workmanship at the time of delivery. In no event shall the Seller be liable for consequential damage or for claims for labour.
3. All goods are sold ex-warehouse. The Seller cannot be held liable for damages in transit.
4. No warranty is given as to the condition or performance of any goods. In particular, no such warranty is given in respect of damage or loss sustained to goods arising from faulty assembly or fitting.
Discover Joiken and Luna Beauty Supplies' stunning and top-quality range of salon furniture perfect for your clients. Our collection includes beauty beds, salon chairs, trolleys, stools, and electrical equipment that are not only beautiful but also designed with your comfort and ergonomics in mind. Count on us to provide you with the most comprehensive selection of beauty and hairdressing salon furniture and equipment.