Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Tripping over bulky tripod bases or constantly shifting ring lights mid-treatment destroys your workflow and clogs up tight treatment rooms. When floor space is at a premium, wrestling with lighting equipment is the last thing you need during intricate lash, brow, or cosmetic tattooing services.
The Karma 23" Wall Mounted Half Moon LED Light is a professional-grade salon lighting fixture specifically engineered to completely free up your floor space while delivering 180-degree, shadow-free illumination. Built for high-precision treatment work, this 3000-lumen wall-mounted lamp provides absolute stability and customisable true-to-tone visibility without the clinical clutter.
Need to upgrade your entire treatment setup? Pair this space-saving lighting solution with our premium Treatment Beds and ergonomic Salon Stools. Explore our complete range of professional Salon Furniture to optimise your clinical workflow and create a flawless client experience.
Ensure the wall mount is anchored directly into a timber wall stud or masonry, not just plasterboard, to maintain tension integrity on the articulated arm over years of use. Wipe down the matte aluminium housing weekly using a high-grade 70% isopropyl alcohol wipe. Avoid spraying harsh liquid hospital-grade disinfectants directly onto the LED diode casing to prevent premature degradation or clouding of the protective light strip.
No. Unlike cheap friction-lock stands, the Karma’s articulated aluminium arm uses high-tension joints designed for commercial use. Provided it is bolted securely into a structural wall stud, the arm maintains rigid stability even when fully extended over the treatment bed.
The 23-inch arc design disperses the 3000-lumen output evenly, completely avoiding the concentrated 'spotlight' effect that causes eye fatigue or watering. We recommend keeping the dimmer at 50-60% during lash prep, then adjusting the colour temp to 4500K for comfortable, crisp isolation without blinding your client.
Absolutely. Dial the colour temperature to 5500K–6000K (pure daylight) and push the brightness to 100%. The 180-degree wrap-around light eliminates harsh jawline shadows and highlights skin texture beautifully, delivering flawless, crisp portfolio shots of brows and lashes directly from your smartphone.