Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Replacing styling chairs every two years because the hydraulic pump fails or the vinyl splits under commercial use is a massive drain on your salon's ROI. Dealing with a wobbly base during precision cutting or lengthy colour applications compromises your physical posture, disrupts your workflow, and frustrates your clients.
The Karma Armidale Salon Chair is a professional-grade styling chair specifically engineered to deliver heavy-duty stability, rapid height adjustment, and ergonomic client support during intensive salon services.
Need to outfit a brand-new commercial space or upgrade your current aesthetic? Pair the Armidale with our ergonomic washing stations and trollies. Explore our complete range of salon chairs and premium styling chairs to create a cohesive, high-functioning environment for your staff and clients.
To preserve the pristine look of the new Champagne vinyl, act fast on colour spills. Keep a microfibre cloth and a mild soap solution at your station to wipe away hair dye or developer immediately before it cures into the porous surface. Avoid using abrasive hospital-grade solvents containing high alcohol or acetone directly on the vinyl, as this strips the protective topcoat and causes premature cracking. Sweep cut hair away from the hydraulic pump mechanism daily to prevent debris build-up in the central piston.
The Karma Armidale features a distinct open-lower back cutout design between the seat and the backrest. This functional gap allows cut hair to fall straight through to the floor, preventing hair from tightly packing into the corners of the chair and making end-of-day sweeping significantly faster.
Like all light-coloured salon furniture, the Champagne vinyl requires diligent maintenance. While it is manufactured with a commercial-grade protective topcoat that resists immediate absorption, dark oxidative tints left to process on the surface will leave a mark. We highly recommend using protective disposable chair covers during intensive chemical work to preserve your investment.
The metal round base is treated to resist general moisture from standard salon environments. However, pooling water or harsh floor-cleaning chemicals left to dry on the metal can degrade the finish over time. Always ensure the base is wiped dry after mopping to maintain its structural and visual integrity.