Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Therapist lower back fatigue and jerky, unstable manual beds actively disrupt client relaxation and limit the number of deep tissue or intricate facial treatments you can physically perform daily. Stop compromising your posture and client safety with basic, static treatment tables that hinder your operational workflow. The Karma Arrowtown Electric Spa & Wellness Bed is a premium, professional-grade electric treatment table specifically engineered to provide seamless, whisper-quiet height adjustments and superior ergonomic clearance. Combining a heavy-duty teak wood scissor lift base with thick, contoured commercial-grade upholstery, this bed ensures optimal therapist posture while introducing a grounding, earthy and natural touch to high-end beauty salons and spas.
Upgrade your entire clinical space to match this premium aesthetic. Explore our complete collection of Electric Beauty Beds to optimise your workflow, or browse our heavy-duty Salon Furniture to ensure perfect ergonomic alignment during every treatment.
Yes. Unlike standard block-base or four-leg tables, the central scissor mechanism on the Karma Arrowtown provides excellent unobstructed clearance at the head and foot of the bed. Therapists can sit close, with their knees tucked underneath the backrest section, maintaining a healthy, upright spine during precision facial and lash treatments.
Absolutely. The integrated face hole is cut generously and surrounded by thick, high-density foam contouring to prevent sinus pressure and orbital bone ache during long deep-tissue or body scrub services. It includes a flush-fitting removable insert for when the client transitions to a supine position.
The heavy-duty metal paper roll bracket is located at the foot end of the bed, beneath the mattress line. It features a simple drop-in rod system that accommodates standard Australian commercial bed paper rolls, allowing you to pull the paper up and over the bed for hygienic, sub-10-second room changeovers.