No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Tired of fighting with shadows that ruin your perfect lash line? Struggling to see the true colour of your work under harsh, unflattering light? Your precision is your reputation, and the right lighting is non-negotiable.
At Luna Beauty Supplies, we understand that professional-grade lighting is the silent partner in every successful treatment. That's why we're proud to offer the 28” Half Moon LED Ceiling Mounted Lamp—a game-changing lighting solution designed not just to illuminate your workspace, but to elevate your entire craft.
This lighting solution is an essential tool for any professional dedicated to precision and quality. It is expertly designed for:
At Luna Beauty Supplies, we believe in complete transparency so you can purchase with confidence.
Please note that due to the size and weight of this item, freight charges are not included in the purchase price and are calculated separately. After you place your order, our friendly team will contact you with a personalised shipping quote. For a quote before you purchase, please email us at hello@lunabeautysupplies.com.au.
Your investment is protected. This lamp comes with a 12-month warranty, giving you peace of mind and assurance in the quality of your new equipment.
Please inspect your order upon arrival. In the unlikely event of an issue, notify us within 48 hours. We will arrange a return and replacement at our expense. Please ensure all items are returned in their original packaging.