No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Struggling with lower back pain at the end of a long day of back-to-back clients? Manually pumping or cranking a heavy treatment table to the correct working height isn't just physically exhausting for you—it disrupts your client's relaxation and slows down your service turnover. You need a reliable, heavy-duty treatment table that does the heavy lifting for you.
The Karma Hamilton Part-Electric Beauty Bed is a premium piece of salon furniture designed to provide seamless, whisper-quiet height adjustment while offering exceptional ergonomic support for both the therapist and the client.
To preserve the integrity of the antimicrobial vinyl and prevent it from drying or cracking over time, never spray harsh disinfectants directly onto the bed. Always spray your household cleaner or vinyl cleaner onto a microfiber cloth first, then wipe the bed down. For high-chemical services like lash lifting, brow tinting, or body waxing, we highly recommend protecting the high-density foam by laying down a protective barrier from our disposables range.
Precise measurements to ensure a perfect fit in your treatment room:
Invest in your salon with total confidence. The Karma Hamilton is backed by comprehensive coverage (conditions apply):