Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Client flinching during abrupt manual bed adjustments or lingering odours from porous clinic vinyl can instantly shatter trust in a high-ticket dermal treatment. Your workspace hardware must provide absolute structural stability and clinical hygiene without compromising on ergonomic access for the practitioner.
The Karma Stratford Electric Beauty Bed is a professional-grade 4-motor treatment table specifically engineered to provide seamless, whisper-quiet positioning and uncompromising structural stability. Featuring medical-grade antimicrobial vinyl and an intelligent three-position memory system, this bed facilitates rigorous medical aesthetic workflows while ensuring maximum client comfort during extended clinical procedures.
Upgrade your entire clinical space by pairing this table with our wider range of high-performance salon furniture. Whether you are outfitting a new medi-spa or upgrading an existing suite, explore our complete collection of Premium Electric & Hydraulic Beauty Beds or narrow your search specifically to our Premium Fully Electric Beauty Beds for ultimate practitioner control.
Utilise the customisable LED base lighting to colour-match your clinic's branding or to establish a calming ambient environment during light-sensitive treatments like LED therapy or chemical peels. For heavy extraction work, utilize the seat tilt function to securely cradle the client's hips, preventing them from sliding down the bed while you apply downward pressure.
The upholstery is a non-porous, antimicrobial medical-grade PU/PVC vinyl blend designed specifically to resist body fluids, heavy oils, and tint stains. The internal cushioning features high-density, shape-retaining foam that prevents "bottoming out" during long 2+ hour procedures like full-set lash extensions or cosmetic tattooing.
Requires a standard 240V Australian power outlet. Ensure you have a minimum floor clearance of 2.5 metres by 1.5 metres to allow the bed to fully recline and to provide 360-degree practitioner access around the column base. Features a built-in safety lock function to freeze all motor movement during highly sensitive needlework.
No. Unlike traditional scissor-lift or X-frame beds that block your knees, the Karma Stratford utilizes a centralized column base. This ergonomic clearance allows practitioners to slide their stool completely under the head section, ensuring you maintain a straight spine and correct focal distance during precision work like brow laminations or injectables.
To preserve the 2-year vinyl warranty, always use a neutral, hospital-grade surface spray (such as Viraclean) and wipe down with a soft microfibre cloth. Strictly avoid high-alcohol solvents, acetone, or abrasive scourers, as these chemicals strip the plasticisers from the vinyl, leading to premature hardening, micro-tearing, and discolouration.
Yes, the 200kg Safe Working Load (SWL) accounts for both the static weight of the client and the dynamic downward pressure applied by the therapist during treatments such as deep tissue massage or body contouring. The heavy-duty structural frame ensures zero lateral wobble even at maximum height.
The built-in rocker switches feature a programmable memory bank. Once you find the exact anatomical angle for a specific treatment (e.g., a slight incline with raised knees for injectables), you can lock it into one of three presets. A single press of the preset button automatically articulates all four motors to that exact position simultaneously, saving minutes of manual adjustment per client.