No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Colour Descriptions:
Red Light (640nm+/-5nm): It can enhance the cells activity, promote cells metabolism, make skin excrete large number of collagen protein and fiber tissue to fill on their own; accelerate blood circulation, increase skin elasticity. Eczema, withered and yellowish skin, wrinkles, vitiligo etc. Accelerate blood circulation, activate skin tissues, repair damaged skin, tendering skin and dispel crinkles, tighten pore, and proliferate collagen protein
Blue Light (480nm+/-5nm): Purest blue light have effects of restrain inflammation. Also Has a calming effect and helps us sleep better. Calm Increase synthesizing of protein and collagen Useful to sensitive, oily skin and pimples
Green Light (520nm+/-5nm): Stands for natural vigour and is the most calming color, symbolizing hope and satisfaction. Green is synonymous with spiritual balance and harmony. It can ease strain, relax and relieve stress Balance Normalize sebaceous glands Reduce black heads and sores
Purple Light (420nm+/-5nm) Restrain the desire to eat. Bactericidal and anti-inflammatory, It is a combination of red and blue. Renew skin, reduce wrinkles, especially useful in treating and repairing acne and acne-scars
Orange Light (590nm+/-5nm) Makes us feel cheerful and generates the body, activating the cell tissue and metabolism. Enhance lymphatic detox therapy Detox Whiten, decompose pigment, and smooth scars
Turquoise Light (450nm+/-5nm) Has a calming effect. It is a combination of blue and green. Defense Strengthen the ability to protect of skin itself. Calm down, release stress, and cure sunburn
Yellow Light (570nm+/-5nm) Balanced cells electric charge and oil secretion Guide/Balance Help skin to absorb nutrients, and anti-aging
Shipping Charges:
Transit Insurance
Goods will not be insured unless requested by the customer.
Additional delivery fee’s
If you are not present for delivery or are not able to accept the delivery when the goods arrive, a redelivery fee of $77 may be payable.
Faulty or Damaged Goods
Upon delivery, please inspect your order and notify us within 48 hours if any issues arise. We will arrange for a courier to pick up and return damaged or faulty items at our expense unless it can be repaired. Ensure all returns are in their original packaging and properly sealed.
Change of Mind/Not Suitable
Confirm items are appropriate and will fit required space. Should returns be necessary, freight cost and a 15% re-stocking fee for inspection and restocking will apply.
Discover Luna Beauty Supplies' stunning and top-quality range of salon furniture perfect for your clients. Our collection includes beauty beds, salon chairs, trolleys, stools, and electrical equipment that are not only beautiful but also designed with your comfort and ergonomics in mind. Count on us to provide you with the most comprehensive selection of beauty and hairdressing salon furniture and equipment.