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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Snapping wax strips, skin lifting on delicate labia, and slow, messy application cut straight into treatment profitability and client rebooking rates. When treating high-friction intimate zones and stubborn, terminal hair, beauty therapists cannot afford brittle formulas that grip the epidermis instead of the follicle.
The Naturaverde Pro Blue Flex Hard Wax is a professional-grade no-strip flex wax specifically engineered to grip coarse, stubborn hair with zero skin drag while maintaining pliable tensile strength across delicate facial and intimate contours.
Need to restock your wax pot setup or expand your treatment menu? Browse our full range of professional hard wax beads, discover our soothing pre & post wax care essentials, or upgrade your workspace with our premium salon furniture designed for the modern Australian beauty therapist.
NOTE: The can size has changed, and the new can will not fit into some warmers. It fits perfectly in the Caronlab Professional Wax Heater 500ml (it will not fit in the Mini Wax Heater).
Glyceryl Rosinate, Triethylene Glycol Rosinate, Microcrystalline Wax/Cera Microcrystallina/Cire Microcristalline, Ethylene/VA Copolymer, Paraffin, Zinc Oxide, Titanium Dioxide (CI 77891), Mica, Chamomilla Recutita (Matricaria) Flower Extract, Helianthus Annuus (Sunflower) Seed Oil, Tocopheryl Acetate, Guaiazulene, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Green 6 (CI 61565), Yellow 11 (CI 47000), Violet 2 (CI 60725), Fragrance (Parfum).
This 397g tin features an industry-standard 9.5cm base diameter. Ensure your wax heater inner well measures at least 10cm wide to allow smooth thermal conduction. For pots with narrower cavities, decant the formula directly or use a dedicated heating sleeve collar.
Yes. The can measures exactly 9.5cm in diameter and 6.0cm in height, fitting standard 10cm well heaters such as Caronlab, Lycon, and generic wholesale warmers. Always verify your insert well width before heating. Simply remove the plastic cover and position the metal can directly into the heating element.
Guaiazulene and Chamomilla Recutita Flower Extract are rich in anti-inflammatory and soothing properties. They suppress excessive surface erythema, soothe dilated follicles, and accelerate dermal recovery immediately post-extraction on sensitive intimate areas and delicate facial zones.
No. Unlike traditional brittle rosin waxes, this hybrid formulation incorporates Ethylene/VA Copolymer, which imparts high tensile flexibility. It remains pliable even if client distractions or complex contouring prolong working times, peeling away in a single cohesive sheet without splintering.
It should be applied significantly thinner than dense classic hot waxes—roughly 1mm to 1.5mm through the centre, with a clean 2mm perimeter lip. Because the synthetic polymer matrix shrink-wraps coarse hair shafts upon setting, thick application is unnecessary and wastes stock.
The wax is ready when it achieves the consistency of warm honey. If it runs water-thin off the spatula, it is overheated; if it drags or forms thick strings, it is under-melted. Working temperature should be maintained around 42°C to 46°C, ensuring comfortable application without risking thermal client burns.