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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Working on Fitzpatrick 1-3 lips and finding your standard pigment mixes are healing too saturated or heavy? Customising the perfect soft blush or delicate pastel shade is a constant clinical bottleneck when your primary inks lack the right white-pink base for effective lightening without compromising fluid viscosity.
The Perma Blend Creme De Pink is a professional-grade PMU lip pigment lightener specifically engineered to cool and pastelise other lip colours. This ultra-light, high-opacity modifying agent acts as a mixing white-pink, allowing cosmetic tattooists to rapidly dial down the saturation of standard shades. It seamlessly maintains the optimal polymerisation and tensile flow of the ink in your cartridge, ensuring smooth implantation without diluting the overall pigment load or altering the healing time.
A reliable mixing lightener is just one component of a highly functional cosmetic tattooing trolley. Expand your custom blending capabilities by shopping our complete range of Perma Blend PMU Pigments, or contrast your setups with the pre-modified richness of Tina Davies PMU Pigments and precision-crafted Monica Ivani PMU Pigments.
Chalky healing often occurs when the titanium dioxide in a lightening agent like Creme de Pink is implanted too densely or deeply into the mucosa. Because this is a high-opacity modifier, you must whip-shade lightly, reduce your machine voltage slightly, and avoid overworking the tissue. Ensure your pigment load is fully homogenised with an electronic mixer before application.
No. Applying a white-pink lightener directly over cool, melanin-rich (Fitzpatrick 4-6) lips will result in a milky, blue-grey, or severely ashy heal due to the Tyndall effect. Creme de Pink is designed specifically to pastelise pigment mixes in the cup prior to application on pale to medium tissue, not as a standalone colour corrector for dark lip neutralisation.
Titanium dioxide, the primary lightening agent, is heavier than many organic red colourants. If your procedure extends past 60 minutes, the pigment may begin to slowly separate in the ring. Frequently stir your custom blend with a sterile micro-brush throughout the treatment to maintain a consistent fluid viscosity and prevent dropping pure white particles into the dermis.