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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Achieving crisp, undetectable hair follicle replication on fair-haired or thinning clients without the dots expanding into a blurred, unnatural shadow is a constant paramedical hurdle. For SMP artists, poor pigment retention and blowouts on lighter scalps create stressful workflow bottlenecks and client anxiety. Enter your new baseline: Perma Blend Micro Light.
The Perma Blend Micro Light is a professional-grade Scalp Micropigmentation (SMP) pigment specifically engineered to replicate natural light blonde to fair hair follicles. Formulated with a concentrated pigment load and calibrated particle size, this delicate shade implants cleanly into the scalp dermis. It ensures stable polymerisation, eliminating migration risks and guaranteeing an authentic, high-retention hairline restoration.
Expanding your clinical hair restoration toolkit? A professional paramedical salon requires versatile, high-performance formulations. Shop our complete range of Perma Blend PMU Pigments, contrast your setups with Tina Davies PMU Pigments, or explore the precision-crafted Monica Ivani PMU Pigments to optimise your clinical workflows.
Blurring or "blowouts" typically occur when pigment is implanted too deeply into the subcutaneous fat layer or when the practitioner's machine angle deviates from a strict 90 degrees. Micro Light is formulated with stable particle sizes, but you must maintain a superficial dermal depth (upper reticular dermis) with precise voltage control to ensure crisp, healed follicle replication.
Cross-mixing different manufacturer formulations in your pigment ring is strongly discouraged. Each line uses proprietary carrier fluids, surfactants, and preservative systems that can clash chemically, leading to separation, clumping, or unpredictable healed fading over time. Always stick to intra-brand blending for guaranteed chemical stability.
Scalp micropigmentation requires meticulous management during the initial 4-day healing window. Instruct clients to keep the scalp completely dry, avoiding heavy perspiration, swimming pools, and direct hair washing. Apply only a microscopic amount of recommended aftercare ointment if excessive dryness occurs, and warn clients to wear a clean, loose hat outdoors to protect the fresh dots from UV degradation.