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Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.


Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.

RefectoCil Bold Brow Bleaching Paste for Brow Tinting

Blonde Brow by RefectoCil is specifically designed to brighten up a wide variety of darker tints and to prepare for further colouring. Enhance any blonde style in a breathtaking way, with expert colouring by RefectoCil!

With Blonde Brow eyebrows can be lightened up to 3 shades. For naturally blonde styles!

Features:

  • Naturally blonde brows
  • Helps with tinting grey or bristly eyebrows
  • Enables tinting dark brows in light hues
  • Individually customizable colour, 9 base shades, 8 mixable!
  • Perfectly defined eyebrows
  • Smudge and waterproof
  • Lasts up to 6 weeks
  • Content: sufficient for approximately 30 applications

Target group:

RefectoCil Blonde Brow lightens eyebrows up to 3 shades 

  • Clients with dyed blond hair whose natural colour is black or brown 
  • Clients who need to have their dark brows lightened to achieve desired tint 
  • Clients who have grey, white or bristly eyebrows

**IMPORTANT NOTE: REFECTOCIL BLONDE BROW CAN ONLY BE MIXED WITH REFECTOCIL CREAM OXIDANT 3% (NOT LIQUID VERSION) **

Frequently Asked Questions:

How can I achieve evenly bleached brows?

To achieve an even result, the brows have to be completely covered with the paste from root to tip. There shouldn’t be any hair left visible. Apply Blonde Brow also against the direction of hair growth to make sure each hair is covered.

What is the application time for Blonde Brow?

  • 5-20 minutes, depending on the desired lightning effect.
  • 5 minutes: to go one shade lighter
  • 12 minutes: to go two shades lighter
  • 20 minutes: to go three shades lighter
  • If you are feeling insecure, occasionally remove some of the paste from the end of the brow to check the lightning effect.

After bleaching a light reddishness has developed. What can I do?

Tint with a mix of RefectoCil No. 3.1 light brown and No. 1.1 graphite (ratio 1:1). Apply to the brows and leave on for 1-3 minutes. If you leave the paste on longer, the brows can get too dark fast because after bleaching the hair absorbs the tint quicker than usual.

Why should I use Blonde Brow and not conventional bleaching products for the brows?

Blonde Brow has been designed especially for the sensitive eye-area and can therefore be used without concern on the brows. It causes less reddishness than conventional bleaching products and provides natural results.


Why should I lighten up brows?

With Blonde Brow you can not only achieve naturally blonde brows but it also enables tinting dark brows in light hues. Besides it also helps with tinting grey or bristle eyebrows.

Is it possible to bleach tinted hair?

Only untreated hair should be bleached. Bleaching after tinting can cause unwanted colour results.


How to use:

STEP 1: Preparation

STEP 2: Mix & Apply

  • Mix 2cm paste + 20-25 drops RefectoCil Oxidant 3% Cream. Mix at least 2 minutes until the paste becomes creamy. If it is not creamy enough, add some drops of Oxidant cream. Apply to the eyebrows.

STEP 3: Application time

  • Application time: depending on the desired lightning effect: 5-20 minutes
    •  5 minutes: one shade lighter
    • 12 minutes: two shades lighter
    • 20 minutes: three shades lighter

STEP 4: Ready!

  • Remove bleaching paste with RefectoCil Micellar Eye Make-up Remover
  • Remove by using cotton wool pads and water.

Tips & Tricks

  • If RefectoCil Blonde Brow has been previously used, the application time is shortened by 1-5 minutes, with RefectoCil Eyelash Curl it’s shortened to 2 minutes
  • Allergy test: We recommend an allergy test (patch test) before the first application as well as after long periods without tinting  

FOR PROFESSIONAL USE ONLY. Please read instructions before use.

Made with Love in Austria.

REFECTOCIL - BLEACHING PASTE FOR BROWS - BLONDE BROW - Luna Beauty Supplies

REFECTOCIL - BLEACHING PASTE FOR BROWS - BLONDE BROW

$14.65

REFECTOCIL - BLEACHING PASTE FOR BROWS - BLONDE BROW

$14.65

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