RefectoCil Style Book - 9 Professional Shade Combinations

Client eyebrow tint colour matching is the highest-liability step in any custom tinting service. Guessing your formulations often leads to unpredictable undertones, wasting both time and product while severely damaging client trust during that crucial initial consultation.

The RefectoCil Style Book is a professional brow tint colour chart specifically engineered to eliminate guesswork from your custom tint formulations. Featuring nine precise brow tinting shade combinations on a practical swatch ring, this visual guide provides exact mixing ratios and processing times to ensure predictable, repeatable results across varying hair and skin tones.

High-Fidelity Colour Matching

• Exact Mixing Ratios: Details precise formulations for 9 distinct custom styles, including complex cool ash and pastel adjustments.
• Client Consultation Tool: Visualise end-results instantly with clients to set realistic expectations and increase up-sells on bespoke colour services.
• Durable Swatch Ring Design: The heavy-duty ring allows you to flip through the laminated cards seamlessly, keeping your workstation sanitary and efficient.
• Standardised Processing Times: Lists explicit 5-20 minute development windows directly on each card so your polymerisation timing is never compromised.

Optimise your entire tinting station by pairing this essential reference tool with our complete range of professional supplies. Explore our full collection of RefectoCil Tints, or upgrade your workstation with premium Salon Furniture to streamline your daily workflow.

Professional FAQ & Operational Guide

Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.

Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.