Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Maximising revenue per square metre is the ultimate challenge for commercial clinic owners. Forcing clients to move between separate treatment rooms for scalp therapies, facials, and pedicures breaks their sensory immersion, bottlenecks your daily booking system, and wastes valuable floor space on single-use equipment.
The Velin Japanese Head Spa / Pedicure Basin is an innovative and luxurious addition to your spa or salon. This advanced treatment table combines the traditional Japanese head spa experience with a built-in pedicure basin, allowing for multiple treatments to be performed simultaneously. By stacking high-margin services into a single clinical footprint, you can drastically increase your hourly yield.
Selecting the correct hybrid equipment is critical for maximising your clinic's floor plan. If your architectural layout permits permanent commercial drainage, this hardwired plumbed Japanese head spa unit delivers an unlimited, continuous workflow. If you need to bypass structural permitting costs while still offering premium services, explore our portable non-plumbed head spas. Browse our overarching collection of dual-purpose salon furniture Australia to complete your elite treatment room.
To capitalise on the Velin's unique architecture, market a signature "Top-to-Toe" hydrotherapy package. While the client’s botanical hair mask is processing under the free thermal steamer at the head of the bed, a second therapist can simultaneously perform cuticle work and callus reduction at the integrated pedicure basin. This effectively doubles your hourly revenue for that specific treatment room.
This is a permanent, hardwired piece of clinical infrastructure requiring complex plumbing. You must hire a licensed Australian plumber to connect the unit to your building's hot and cold water mains, as well as PVC waste drainage pipes for both the head and foot basins. Due to its heavy 100 kg weight, ensure your treatment room flooring is rated to safely support the unit.
The Velin features dual-basin architecture hidden beneath modular cushion inserts. By removing both the head-rest cover and the lower foot-rest cover, you expose both acrylic basins simultaneously. This allows the client to relax comfortably while one therapist manages the scalp ritual at the top, and another executes a spa pedicure at the base.
Because the bed is fully plumbed and features both a head spa basin and a pedicure basin, your licensed plumber will need to connect both zones to your hot and cold water mains, as well as tie both basins into your commercial PVC waste drainage system. It is critical to provide your plumber with the unit's specifications prior to installation to ensure your room's water pressure can handle both basins running concurrently.
Yes. When the pedicure or head spa treatment is not in use, the table can be transformed into a beauty or massage table with the included cushion inserts. The table includes a cover for the basin, allowing it to easily provide a flat surface that accommodates a wide range of dry treatments.
Due to the heavy 100 kg footprint and oversized commercial dimensions, standard automated free shipping does not apply. Once your checkout is complete, our logistics team will calculate a tailored ground-floor freight quote based on your clinic's postcode. We strongly advise requesting transit insurance for high-value equipment to protect your investment during commercial transport.