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Plant a baby coral in the Australian Great Barrier Reef with every order!
Free AU Express Shipping on orders above $149 (EXCL. FURNITURE)
Same-day dispatch if ordered before 3pm!
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post (Excl Furniture and Equipment).
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
The free shipping offer EXCLUDES bulky and heavy items such as FURNITURE and EQUIPMENT (unless mentioned otherwise on the product page).
The freight charges on furniture and equipment are quoted once the order is received (or prior if requested) and is passed at cost.
We ship all beauty supplies from our warehouse located in Adelaide CBD.
Furniture and Equipment are shipped from QLD or NSW.
Yes, we offer free express shipping on orders above $250 (AUD) via Express.
The freight charge is determined by weight and destination and it will be displayed at checkout.
We use DHL Express so we can ship to all countries that DHL operates in.
You can return your product but we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us so please do not send the item back prior to receiving written confirmation from us.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
Please note that returns will need to be sent to the following address: Ariel dos Santos Cova - Parcel Locker 10270 05534, Shop 1, 216 Gouger St. Adelaide SA 5000 (Important: Please include my name as mentioned)
You can always contact us for any return questions at hello@lunabeautysupplies.com.au
Please note that shipping costs are non-refundable.
<3>Damages and issuesPlease inspect your order upon arrival and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au
Custom colours can be ordered and an approximate lead time of 8 weeks is required.
Experience the soothing benefits of integrated steam equipment while your clients indulge in a rejuvenating head spa. The water circulation halo allows for efficient water flow during treatments, enhancing the luxurious ambiance created by the powerful pump and consistent water pressure. Elevate the experience with integrated light therapy, offering multiple lighting options to create a calming atmosphere for clients.
The plumbing can be accessed through an access panel in the front under the sink, it can come up through the floor or it can run back under the bed and out either side.
Measurements: L205 x W72 x H 74cm
Warranty: 5 Years Structural, 2 Years Vinyl and 12 months pump.
Click here for information on plumbing.
You will receive 2 packages. The main one weighs about 70 kgs and it comes in a large crate. The second one is a small box (7kgs) containing the steamer and the splash hood. They are delivered at different times by different freight services as one package is bulk and the other is a parcel.
Carton 1: 212 x 82 x 91cm - 70kgs & Carton 2: 64 x 58 x 63cm - 6kgs
Normally it takes around 10 minutes to sanitise the unit in between appointments. You will need to let a solution run through it for 5 minutes or so.
Fill the steamer unit with water and put the lid on. Then connect it to the clear tube and it will put steam into the basin. Easy peasy!
The plumbing is quite simple but it is highly recommended to use a professional plumber as if not installed correctly and should the unit become faulty as a result, the warranty would be voided.
The watermark is located on the back of the flip mixer.
No, freight is not included despite the cart showing that you have free shipping as this applies only on beauty consumables. A freight quote will be sent once the order is received or you can inquiry for one before purchasing. Please refer to below information under "Shipping Charges"
Ideally, you do want to connect it to the plumbing but if this is not a possibility you could use the Hair Spa without plumbing it in but it does limit its use and it is problematic to drain as there is limited space under the basin. If it was not plumbed in you would need to have a small container to drain it into and make regular trips to a sink to empty it. The access panel that you would put the container through is not overly large and why you would need to make several trips or empty it into a bucket. Not having it plumbed in would mean the water would need to be poured in from a bucket and the shower head and hose
The recycling system will still work and the heating system will also still work.
Yes the basin can be used as a normal hair washing basin as well as the head spa. There are 2 positions for the plug, one will let it drain and one will let it circulate.
Yes and yes! The hot water unit is electric (10amp plugs). Depending on the situation at the salon, a dedicated circuit may be needed as they are both heating units to avoid any potential power trip. Please consult with your electrician.
Shipping Charges:
Transit Insurance
Goods will not be insured unless requested by the customer.
Additional delivery fee’s
If you are not present for delivery or are not able to accept the delivery when the goods arrive, a redelivery fee of $77 may be payable.
Faulty or Damaged Goods
Upon delivery, please inspect your order and notify us within 48 hours if any issues arise. We will arrange for a courier to pick up and return damaged or faulty items at our expense unless it can be repaired. Ensure all returns are in their original packaging and properly sealed.
Change of Mind/Not Suitable
Confirm items are appropriate and will fit required space. Should returns be necessary, freight cost and a 15% re-stocking fee for inspection and restocking will apply.
Discover Luna Beauty Supplies' stunning and top-quality range of salon furniture perfect for your clients. On top of our Japanese Head Spa range, our collection includes beauty beds, salon chairs, trolleys, stools, and electrical equipment that are not only beautiful but also designed with your comfort and ergonomics in mind. Count on us to provide you with the most comprehensive selection of beauty and hairdressing salon furniture and equipment.