Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Cluttered treatment rooms and poor clinical lighting disrupt your workflow and diminish the client experience. When you are constantly stepping away from the treatment zone to retrieve consumables during a cosmetic tattoo or dermal session, your focus breaks, cross-contamination risks increase, and your treatment time expands.
The Aura Ambient Electric Beauty Bed is a professional-grade electric beauty bed with storage specifically engineered to consolidate your clinical workspace. Featuring a heavy-duty integrated storage drawer, ambient LED base lighting, and dual-motor articulation, this 2 motor electric treatment bed allows therapists to maintain strict clinical focus while keeping essential consumables within immediate arm's reach.
Whether you are outfitting a high-turnover brow bar or a luxury skin clinic, consolidating your storage and client comfort into one footprint is a smart operational investment. Explore our overarching collection of salon furniture Australia-wide, and pair this bed with our ergonomic practitioner stools to complete your setup.
For cosmetic tattooists mapping brows, utilize the maximum 91cm height extension to bring the client's face perfectly level with your chest, preventing forward-head posture and cervical spine fatigue. Before starting the treatment, remove the upper back side supports—this gives your elbows the necessary clearance to pivot and anchor safely while pulling the skin taut.
Upholstered in bright white, medical-grade vinyl engineered to withstand rigorous daily wipedowns. The solid base column ensures a zero-wobble experience, providing a sturdy, reliable foundation for precision modalities like cosmetic tattooing or injectables.
Requires a standard 240V power outlet to operate the motors and LED lighting system. Covered by a 12-month manufacturer warranty. Important Freight Note: Due to the heavy structural base of this unit, free shipping promotions do not apply. Our team will contact you with a manual freight quote post-purchase. Ensure your clinic dimensions can accommodate the 202cm length, as change-of-mind returns incur freight costs and a 15% restocking fee.
Because the Aura features a heavy, solid base column, standard courier rates do not apply. Once your order is placed, our freight team calculates a custom delivery fee based on your exact Australian postcode. You must ensure you are present at the clinic to accept the delivery, as missed deliveries incur a strict $77 redelivery fee from the courier network.
The removable side supports are a game-changing feature for cosmetic tattooists and lash artists. Leaving them on provides extra shoulder support for massage clients. However, taking them off narrows the head-end of the bed, allowing the practitioner to pull their stool intimately close to the client's head without knocking their knees or elbows against the mattress edge during precision work.
You must rigorously map out your floor plan before purchasing. The Aura requires a footprint of 202cm (L) x 75cm (W). If you need to return the bed because it does not fit your space (change of mind), you will be responsible for the return freight costs, and a mandatory 15% clinical inspection and restocking fee will be deducted from your refund.
Cosmetic tattoo pigments and lash tints can stain white vinyl if left to sit. Always use a high-quality protective barrier sheet during treatments. For daily sanitation, spray your hospital-grade disinfectant onto a disposable microfiber cloth rather than directly onto the bed, wipe thoroughly, and dry immediately. Never let chemical solvents pool in the seams.