Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Maximising revenue per square metre is the ultimate challenge for commercial clinic owners. Forcing clients to move between separate treatment rooms for scalp therapies, facials, and pedicures breaks their sensory immersion, bottlenecks your daily booking system, and wastes valuable floor space on single-use equipment.
The Aura Plus Plumbed Head Spa is a professional-grade, multi-treatment beauty bed specifically engineered to execute simultaneous services. Available in sophisticated sleek black or elegant taupe, this hardwired 3-in-1 system features a continuous-flow hydrotherapy basin, an integrated pedicure foot spa, and a mechanical reclining backrest—empowering therapists to stack high-margin treatments within a single clinical footprint.
Selecting the correct hybrid equipment is critical for maximising your clinic's floor plan. If your architectural layout permits permanent commercial drainage, our hardwired plumbed Japanese head spa beds deliver unlimited, continuous workflow. If you need to bypass structural permitting costs while still offering premium services, explore our portable non-plumbed head spas. Browse our overarching collection of dual-purpose salon furniture Australia to complete your elite treatment room.
To capitalise on the Aura Plus's unique architecture, market a signature "Top-to-Toe" hydrotherapy package. While the client’s botanical hair mask is processing under the thermal steamer at the head of the bed, a second therapist can simultaneously perform cuticle work and callus reduction at the integrated pedicure basin. This effectively doubles your hourly revenue for that specific treatment room.
The bed is upholstered in double-stitched, non-porous medical-grade PU vinyl designed to resist absorption of essential oils, massage lotions, and hospital-grade salon disinfectants. The internal washbasins are cast from durable acrylic to prevent mineral scale build-up over years of continuous water flow.
This is a permanent, hardwired piece of clinical infrastructure requiring complex plumbing. You must hire a licensed Australian plumber to connect the unit to your building's hot and cold water mains, as well as PVC waste drainage pipes for both the head and foot basins. Due to its heavy 100kg frame, ensure your treatment room has adequate walking clearance around the bed's perimeter for two therapists to operate comfortably.
The Aura Plus features dual-basin architecture hidden beneath modular cushion inserts. By removing both the head-rest cushion and the lower foot-rest cushion, you expose both acrylic basins simultaneously. The mechanical backrest can be elevated to a semi-upright position, allowing the client to relax comfortably while one therapist manages the scalp ritual at the top, and another executes a spa pedicure at the base.
Because the bed features both a head spa basin and a pedicure basin, your licensed plumber will need to connect both zones to your hot and cold water mains, as well as tie both basins into your commercial PVC waste drainage system.
Yes. When you are not performing wet treatments, simply lower the mechanical backrest to its flat 180-degree position and place both the head and foot cushion inserts back over their respective basins. The table instantly converts into a seamless, plush beauty bed perfectly suited for full-body massage, dermal therapies, or cosmetic tattooing.
Due to the heavy 100kg footprint and oversized commercial dimensions, standard automated free shipping does not apply. Once your order is placed, our logistics team will calculate a tailored ground-floor freight quote based on your clinic's postcode. Please note that standard freight does not automatically include transit insurance for loss or damage. We strongly advise requesting transit insurance for high-value equipment to protect your investment during commercial transport.