Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Creating a true sensory sanctuary is impossible when your treatment room feels clinical, stark, and sterile. If you want to offer high-ticket scalp treatments, your clinic needs a Japanese head spa bed that blends seamlessly with earthy, holistic interior branding without sacrificing heavy-duty commercial functionality.
The Botanica Woodgrain Plumbed Head Spa Table is a professional-grade hydrotherapy station specifically engineered to deliver authentic scalp scaling rituals. By fusing a high-yield plumbed Japanese head spa table architecture with a calming wood-look chassis and forest green or taupe upholstery, this bed allows therapists to maintain precise, digital temperature control while offering clients a visually grounding, nature-inspired environment.
Selecting the correct water management system is critical for maximising your clinic's floor plan. If your architectural layout permits permanent drainage, this hardwired equipment is ideal. If you need to bypass structural permitting costs entirely, explore our portable non plumbed head spa basin range. Browse our overarching collection of salon furniture australia to complete your elite wellness space.
When applying a heavy peppermint or clay-based scalp scrub, utilise the separate shower head handle for targeted, high-pressure rinsing at the nape of the neck. Ensure the digital water temperature is set to a tepid 36°C during chemical exfoliation to prevent aggravating sensitive scalps or inducing unwanted vasodilation.
The bed is upholstered in thick, medical-grade PU vinyl designed to resist the high humidity of the steamer and the chemical breakdown caused by concentrated essential oils. The base utilises a heavy-duty, moisture-sealed woodgrain laminate built to withstand the constant ambient moisture of a commercial wet room.
This is a permanent piece of clinical infrastructure requiring commercial plumbing. You must hire a licensed Australian plumber to connect the unit to your building's hot and cold water mains, as well as a PVC waste drainage pipe. It also requires a standard 240V power supply to operate the digital temperature controls.
No. While it offers the grounding aesthetic of natural timber, the chassis is constructed using moisture-sealed, commercial-grade laminates specifically engineered for wet-room environments. Provided your therapists wipe away excessive water spills at the end of the day, it will maintain its structural integrity for years of high-volume use.
The digital adjustable temperature settings utilize an internal thermostatic mixing valve. Once you set the target temperature, the valve automatically adjusts the blend of hot and cold mains water in real-time. This protects your client from sudden thermal shock if another therapist flushes a toilet or turns on a tap elsewhere in the clinic.
While the white acrylic basin is highly durable and features a separate shower head handle for thorough rinsing, we strongly advise against washing out heavy bleaches or concentrated direct dyes. Professional colour pigments can permanently stain the pristine white acrylic basin over time. Stick to botanical treatments, scaling serums, and standard shampoos.
If you are looking to source Japanese head spa equipment wholesale for a multi-room commercial fit-out, please contact our B2B trade team directly. We can assist with consolidated heavy freight logistics and trade-tier pricing for volume orders.