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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Juggling dual wax pots between sensitive bikini zones and large-area leg waxing destroys treatment turnover times and clutters your workspace. Stripped barriers, brittle snapping, and fluctuating resin temperatures add unnecessary stress to demanding back-to-back salon schedules.
The Caronlab Advanced+ Stripless Fusion Wax is a professional-grade hybrid total body wax specifically engineered to fuse the firm root-encapsulation grip of traditional hot wax with the ultra-thin, rapid-spread tensile flexibility of strip wax.
Complement your treatment room setup by pairing your wax stations with our commercial-grade Salon Furniture, explore ergonomic treatment suites in our Plumbed Head Spas and Non-Plumbed Head Spas collections, or browse our complete lineup of All Head Spas to elevate client retention across your salon service menu.
The Brazilian "Butterfly" Technique: Due to this formula’s high-tensile synthetic polymers, you can lay overlapping butterfly patches across the labial folds without risk of cracking or fracturing mid-pull. The wax remains pliant even if your attention is pulled away for 30 seconds.
Junior Therapist Calibration: Its wide margin of forgiveness makes it ideal for training apprentices. If an unconfident therapist applies the patch too thick, it cures without turning brittle; if applied paper-thin, it pulls without snapping.
Station Maintenance & Solvent Care: Clean spatulas, pot collars, and vinyl treatment bed covers using a designated hydrocarbon citrus wax equipment cleaner. Synthetic resins resist standard warm water or alcohol wiping.
Professional Caution: Strictly for qualified salon and aesthetic clinic use. Always assess skin integrity and contraindications prior to application. Ensure thermal testing on your inner wrist before touching client tissue. Do not treat broken, sunburned, or actively medicated (oral/topical retinoid) skin surfaces.
Yes. Advanced+ is engineered as a stripless hybrid film wax with high tensile strength, allowing you to lay long, 30 cm strips down full legs, torsos, or backs without the wax snapping or requiring paper strips. This eliminates strip waste while retaining the comfort and root extraction of a hot wax.
Traditional waxes use natural rosin (colophony derived from pine trees), which is one of the most common contact allergens in aesthetic depilation. Caronlab Advanced+ uses ultra-pure synthetic polycyclopentadiene resins and Titanium Dioxide, eliminating natural resin contaminants, drastically reducing post-wax histamine wheals, erythema, and sensitivity.
Advanced+ is a low-temperature formulation. It should be melted to a smooth, thick-cream or warm honey consistency. If the wax is runny or drips rapidly from the spatula, the pot dial is set too high, which degrades its working viscosity, extends curing times, and risks client heat discomfort.
Unlike brittle standard hot waxes, Advanced+ retains high elasticity. However, if a salon treatment room drops below 20°C, skin surface temperatures cool the wax patch too rapidly. To compensate, maintain an ambient room temperature between 21°C and 24°C, work in slightly thicker edges, and remove patches as soon as they set non-tacky rather than letting them over-cure on cold skin.
Because Advanced+ can be applied at roughly half the thickness of a standard traditional hard wax, an 800g bag yields an average of 16 to 20 full Brazilian treatments (approx. 40g-50g per service), or over 50 brow/lip services. This drops your core consumable wax cost to roughly $1.80 to $2.40 per intimate service, significantly lifting treatment profit margins.