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Shipping Information
Are freight costs included?
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
Where do you ship from?
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
Returns & Warranty Policy
Can I return a product that I purchased?
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Damages and Issues
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
Warranty Claims
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Listening to clients constantly shift and adjust themselves during a 90-minute dermal therapy or massage protocol because your standard 60cm bed is too narrow is costing you rebookings. You need structural width and deep compression support to accommodate all body types comfortably, without sacrificing your own ergonomic reach and posture.
The Cleo is a professional-grade electric beauty and massage bed specifically engineered to deliver maximum client stability and spatial comfort. Integrating an extra-wide 80cm chassis with a 9.5cm thick plush memory foam mattress, this 4 motor electric treatment table provides seamless, full-body support while allowing therapists to perform detailed aesthetic therapies with complete dynamic control.
High-Yield Ergonomics & Bariatric Stability
- Bariatric-Friendly 80cm Width: The expanded width prevents larger clients from feeling a lack of support along their shoulders and hips, effectively reducing involuntary muscle tension during extended clinical treatments.
- Heavy-Duty 250kg Structural Capacity: Reinforced with a heavy MDF and metal internal frame housed under an elegant fiberglass cover, this table provides absolute lateral stability during vigorous deep tissue massage or body sugaring.
- 4-Motor Precision Articulation: Effortlessly transition from a seated consultation to a completely flat massage position. Use the tethered-hand remote to adjust the height, backrest, and leg sections independently, without interrupting the client's sensory experience.
- Prone Treatment Ready: Features an integrated breathing hole with a flush-fit insert pillow, allowing for a rapid, seamless pivot from supine facial therapies to prone holistic back massages.
Whether you are expanding your dermal clinic or upgrading your holistic spa, investing in robust, inclusive client support is essential. If your clinic requires a darker aesthetic to mask tint and pigment drops, this model is also available in black. Complete your clinical fit-out by exploring our master collection of salon furniture Australia-wide.
Read Product Specifications & Pro Tips ▼
Technical Specifications
- Maximum Width: 80cm (Provides superior bariatric and broader-shoulder support).
- Overall Length: 200cm.
- Dynamic Height Range: Minimum drop of 63cm up to a maximum extension of 83cm.
- Mattress Depth: 9.5cm of high-density, compression-resistant memory foam.
- Weight Metrics: Maximum Supported Load of 250kg.
Pro Application Tips & Treatment Advice
Utilise the 63cm minimum height setting for safe, dignified client boarding—especially critical for mobility-impaired or elderly clients. Because the bed is 80cm wide, therapists performing intricate facial or lash work should ensure they are seated on an ergonomic stool with a high-quality gas lift, allowing them to glide their knees slightly under the backrest for optimal focal length without straining their lower lumbar.
Material Integrity
Upholstered in durable, non-porous medical-grade vinyl engineered to resist cracking under heavy clinical sanitation protocols. The internal structure features a highly durable MDF and metal reinforcement system, while the external base is wrapped in a decorative, easy-to-wipe fiberglass frame cover that prevents dust and wax build-up around the motors.
Salon Compatibility & Requirements
This unit requires a standard 240V electrical wall socket to operate the tethered hand remote and 4-motor system. Zero assembly is required—it arrives ready to use straight out of the box. Note on Freight: Due to the heavy 250kg-rated metal chassis, standard free shipping promotions do not apply. Our freight team will manually calculate and issue a custom shipping quote based on your clinic's specific Australian postcode.
Frequently Asked Questions: Cleo Extra-Wide Beauty Bed
Will an 80cm wide bed compromise my posture during lash extensions or facials? ▼
It requires a slight ergonomic adjustment. An 80cm width is fantastic for client retention, but it means the therapist has to reach slightly further from the side. For detailed facial and lash work, we highly recommend working from the direct head of the bed (rather than the side) and ensuring your practitioner stool allows your knees to slide closely underneath the backrest section to maintain a safe, neutral spine.
Does the 9.5cm memory foam retain body heat and cause clients to sweat? ▼
Memory foam naturally retains ambient thermal heat, which is excellent for keeping clients warm during stationary treatments. However, because medical-grade vinyl is non-porous, moisture cannot escape. We strongly advise using a high-quality, breathable disposable bed sheet or a fitted terry towelling cover over the vinyl to wick away perspiration and protect the material from body oils.
How do I clean the medical-grade vinyl without drying it out? ▼
To maintain the tensile strength of the vinyl and prevent premature cracking, never apply aggressive, high-alcohol solvents directly to the surface. Always spray your clinic's broad-spectrum disinfectant onto a disposable cloth first, wipe the bed down, and ensure it is completely dry before placing a new sheet down. Residual chemicals trapped under plastic sheets will degrade the upholstery.
Can I order a custom colour to match my clinic's branding? ▼
Yes. While White and Black are our standard, fast-dispatch options, the Cleo can be manufactured in customized vinyl colours to match your aesthetic. Please note that custom colour manufacturing incurs an additional fee and requires an 8 to 10-week production and freight lead time. Contact our support team directly to arrange a custom swatch order.
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