Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Finding a way to differentiate your salon in a saturated market is challenging. Offering standard scalp facials is no longer enough to secure high-ticket wellness bookings. If your treatment beds only serve one function, you are missing out on lucrative holistic revenue and full-body sensory upgrades.
The Eleve Aromatherapy Head Spa Table is a professional-grade body steam therapy bed specifically engineered to combine traditional scalp hydrotherapy with full-body herbal detoxification. This 2-in-1 plumbed station allows therapists to execute advanced water halo scalp rituals while simultaneously infusing the client's body with botanical steam via integrated Bain stones.
Selecting the correct holistic equipment is critical for maximising your clinic's floor plan. If your architectural layout permits permanent commercial drainage, this hardwired plumbed Japanese head spa bed delivers a seamless, continuous workflow. If you need to bypass structural permitting costs, explore our portable non-plumbed head spas. Browse our overarching collection of dual-purpose salon furniture Australia to complete your elite wellness sanctuary.
To capitalise on the Eleve's unique steam architecture, structure your service menu to offer a "Complete Detox Protocol." While the client’s scalp is being stimulated by the continuous water halo, activate the lower body steam function infused with calming botanical blends (like lavender or eucalyptus). This dual-sensory approach drastically increases your perceived treatment value, allowing you to charge premium package rates for a standard 60-minute booking.
The bed is upholstered in double-stitched, non-porous medical-grade PU vinyl designed to resist the high humidity of the steam environment and aggressive hospital-grade salon disinfectants. The internal steam chamber and Bain stones are highly durable, while the primary washbasin is constructed to prevent mineral scale build-up over years of continuous commercial water flow.
This is a permanent, hardwired piece of clinical infrastructure requiring complex plumbing. You must hire a licensed Australian plumber to connect the unit to your building's hot and cold water mains, as well as a PVC waste drainage pipe. Due to its heavy 120kg frame and steam-generating capabilities, ensure your treatment room has adequate ventilation or active air extraction to manage the increased ambient humidity during back-to-back services.
The Eleve table features a recessed internal chamber filled with traditional Bain stones beneath the main client resting area. When activated, the integrated steam generator pushes warm vapour up through these stones. You can infuse this steam with targeted herbal remedies or essential oils. The vapour gently permeates upward, enveloping the client's body in therapeutic heat while you simultaneously perform a scalp treatment at the head of the bed.
Yes. Because the Eleve operates as a continuous-flow hydrotherapy system, it requires direct connection to your commercial building's mains water supply and waste drainage. Installation must be carried out by a licensed Australian plumber to ensure compliance with local water regulations, secure the internal pipework, and prevent any structural leaks within your wellness clinic.
Yes, absolutely. When you are not actively using the steam or hydrotherapy functions, you simply place the included modular cushion inserts directly over the Bain stone section and the acrylic washbasin. This instantly converts the wet-room apparatus into a plush, seamless, and completely flat beauty table suitable for dermal therapies, lash extensions, and full-body massages.
Due to the heavy 120kg footprint and oversized commercial dimensions, standard automated free shipping does not apply. If you are looking to buy head spa basin Australia units of this magnitude, our logistics team will calculate a tailored ground-floor freight quote based on your clinic's postcode after checkout. Please note that standard freight does not automatically include transit insurance for loss or damage. We strongly advise requesting transit insurance to protect your high-value wellness investment during commercial transport.