Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Unsupportive, rigid seating not only causes severe musculoskeletal strain for the practitioner over a heavy day of back-to-back appointments but also creates a restless, uncomfortable experience for the client during long-duration styling or makeup applications. When your client is constantly shifting to find lumbar support, your precision workflow is compromised.
The Flor Salon Chair is a professional-grade ergonomic salon chair engineered to merge high-end aesthetics with rigorous occupational functionality. Featuring a distinctive wrap-around petal backrest and a heavy-duty hydraulic lift system, this chair provides superior structural support for both dynamic hairdressing environments and detailed cosmetic studios.
Integrating high-quality seating into your workstations is essential for maintaining strict Australian WHS ergonomic standards. Upgrade your treatment suites by exploring our dedicated collection of salon chairs, or view our master catalogue of salon furniture to complete your setup.
For makeup artists and brow technicians, utilize the hydraulic pump to elevate the client so their face is perfectly level with your mid-chest. This prevents the "forward head hunch" that leads to severe cervical spine fatigue by the end of the week. Ensure the 360-degree swivel is unlocked when cutting hair to allow fluid movement around the client without breaking your stance.
The velvet upholstery is specifically treated to be stain-resistant, mitigating the risks of permanent damage from tint drops or makeup spills. The reinforced steel frame prevents the lateral wobbling often found in cheaper vanity chairs, ensuring a safe, stable platform for precision work.
The Flor requires minor, straightforward assembly upon delivery (attaching the seat to the hydraulic pump base). It is a highly versatile unit suitable for hairdressing, makeup application, lash and brow stations, or as a high-end statement piece in your clinic's waiting area.
While the premium velvet is stain-resistant, we highly recommend applying a commercial fabric protector spray before its first use. For daily maintenance, vacuum the seat to remove hair and dust. If makeup or tint spills occur, immediately spot-clean the area with a damp microfiber cloth and a mild fabric cleanser. Do not soak the foam core.
The steel base features a durable, electroplated gold finish designed to withstand general salon humidity. However, you must protect it from harsh chemical solvents (like acetone, peroxide, or heavy floor disinfectants). If chemicals pool on the base, wipe them away immediately to protect the structural finish.
Absolutely. The Flor is not just a vanity chair; it is anchored by a reinforced, heavy-duty hydraulic steel base. It provides the unwavering stability and smooth 360-degree rotation required by senior stylists performing technical cutting or foiling.
Yes. Like all professional salon chairs, the hydraulic foot pedal allows you to pump the chair up, lower it down, or push the pedal up to lock the 360-degree swivel mechanism firmly in place—a critical feature for detailed cosmetic tattooing or lash extensions.