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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Excess skin moisture, sebum, and perspiration compromise wax adhesion, leading to painful hair breakage, patchy removal, and unnecessary skin lifting during intimate or high-friction treatments.
The Italwax Cosmetic Talc 150g is a professional-grade pre and post-depilatory powder specifically engineered to rapidly absorb surface moisture and protect delicate skin barriers during hot and film wax treatments.
Pair this powder with our comprehensive collection of professional All waxes, replenish your treatment room with Waxing Disposables, or prepare complete client prep stations with our dedicated Waxing Pre and Aftercare solutions.
Master Your Technique: New to this formula? Learn application techniques, waxing theory, and adverse reaction management with the Italwax Online Mini Masterclass.
Store in a cool, dry dispensary cabinet away from direct steam or treatment room humidity to prevent caking. Keep the dispensing cap tightly sealed between appointments. Wipe down the external bottle with a surface sanitiser between clients to comply with Australian salon hygiene regulations.
Zinc oxide can create an overly dense barrier that interferes with wax grip on finer hairs and may dry out sensitive skin excessively. Pure cosmetic talc provides immediate moisture absorption without leaving heavy mineral residues or causing dermal irritation.
Yes. While it is essential for film and hot wax treatments in intimate or high-sweat zones (bikini, underarms, face), it also works effectively before strip wax applications to remove residual skin oils and perspiration on larger body areas.
No, as long as it is applied lightly. A fine, translucent veil absorbs moisture and helps the wax grip the hair follicle directly. Avoid over-applying thick mounds of powder, as heavy buildup can reduce the polymer grip of the wax.
Yes. During Brazilian or underarm services where secondary perspiration occurs from heat or client stress, re-applying a light dust of Italwax talc resets the skin surface and protects compromised epidermal barriers prior to a second pass.