Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Scuff marks, stubborn dye stains, and rapidly degrading upholstery make your workspace look unprofessional. When you are processing back-to-back colour corrections, spending excessive time scrubbing porous chair vinyl slows down your room turnover and eats directly into your daily service capacity.
The Karma Albury Salon Chair is a professional-grade styling chair specifically engineered to deliver exceptional client comfort while withstanding rigorous chemical exposure. Featuring premium antimicrobial vinyl and a matching heavy-duty black hydraulic base, this commercial chair ensures swift height adjustments and frictionless end-of-day maintenance for high-volume Australian salons.
Standardise your cutting floor with seamless, modern aesthetics. Pair the Karma Albury with our ergonomic Wash Basins and anti-fatigue Salon Mats. Browse our complete collection of Salon Chairs to establish a highly functional, visually cohesive environment built to handle intense commercial workflow.
To preserve the integrity of the antimicrobial vinyl, immediately wipe away spills from high-lift lighteners or direct dyes using a damp microfibre cloth. Avoid soaking the chair in hospital-grade disinfectants containing high alcohol concentrations, as this will prematurely strip the protective synthetic topcoat and cause the vinyl to crack. For the matte black base, use a soft duster or dry cloth; abrasive scouring pads will scratch the powder-coated finish. Sweep hair away from the central hydraulic shaft daily to prevent debris from clogging the piston mechanism.
While the antimicrobial vinyl is highly resistant, dark oxidative tints left to cure will stain lighter colours like Sand. We strongly advise applying a fitted, disposable plastic chair cover during chemical applications. If a spill occurs, immediately use a warm, soapy cloth. Do not use acetone or bleach, as this will permanently melt the vinyl's surface layer.
Yes, the matching black 'U' bar footrest is attached via bolts under the seat carriage. It can be easily detached if you prefer a flush aesthetic or if your salon operates in a tight floor plan where sticking-out footrests present a tripping hazard for your staff.
No, the Karma Albury features a structural, open-box armrest design specifically to combat this issue. Cut hair falls completely through the sides directly to the floor, entirely bypassing the tight crevices and enclosed corners that make traditional enclosed tub chairs so difficult to sweep out at the end of the day.