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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
As a beauty professional, nothing kills your treatment speed faster than facial wax slipping on oily or makeup-coated skin. Missed hairs force re-application, stretching out your booking times, wasting product, and leaving your client’s delicate lip and brow areas red and inflamed.
The Italwax Selfie Pre-Wax Gel is a professional-grade facial cleanser specifically engineered to instantly degrease the skin and strip away stubborn makeup, sweat, and lipid barriers. Its rapid-evaporating, alcohol-based formula creates a bone-dry, hygienic canvas, ensuring your hard wax grips the hair shaft, not the epidermis. This guarantees a clean, first-time pull that drastically reduces client discomfort and prevents post-wax folliculitis. Urgent Note: This professional facial pre wax cleanser wholesale line has been discontinued with super low stock remaining.
Stock up your workstation with essential supplies. Pair your prep with items from our Waxing Pre and Aftercare range, upgrade your salon setup with our Wax Heaters, or browse our All waxes collection to secure your formulas before stock runs out.
This is an alcohol-based, low-viscosity gel formulation. It leverages Camellia Sinensis (Green Tea Extract) for its antioxidant and anti-inflammatory properties, combined with Camphor to lightly soothe nerve endings prior to wax application. Designed specifically for the delicate micro-zones of the face.
Dispense a half-pump onto a medical-grade cotton pad. Massage firmly across the brow, lip, or chin area until foundation and sebum are fully dissolved. Immediately blot with a clean, dry disposable tissue to remove excess moisture. Proceed with applying your chosen facial hard wax.
You must chemically strip the lipid barrier. Cleansing wipes push oil around, but this alcohol-based gel dissolves it. Massage it thoroughly into the oily zones, then physically blot away the residue with a dry tissue. This leaves a matte finish, allowing your hard wax to encapsulate the hair without slipping off the skin's surface.
Yes, it functions exceptionally well as a makeup solvent. If a client arrives with heavy pomade, SPF, or foundation, apply the gel directly to a cotton pad and use gentle friction to lift the makeup out of the brow hairs. Ensure you blot dry completely before laying down your wax to maintain correct curing times.
While it is astringent to ensure proper wax adhesion, the inclusion of Green Tea Extract and Camphor mitigates stinging and excessive dehydration. It evaporates in seconds, meaning the alcohol does not sit on the stratum corneum long enough to compromise the acid mantle long-term.