Couldn't load pickup availability
Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Intimate waxing on reactive, allergy-prone skin frequently risks severe erythema, histamine flare-ups, and premature wax snapping during fast-paced salon appointments. When traditional rosin waxes cause client discomfort and slow down your treatment room turnover, your bottom line suffers.
The Italwax Top Line "Coral" Synthetic Film Wax is a professional-grade synthetic polymer hot wax specifically engineered to eliminate allergic reactions and lift coarse hair on delicate zones with multi-directional application efficiency.
Ensure seamless treatment workflow by pairing this formula with high-grade professional Wax spatulas, pre-setting your temperature in certified Wax Heaters, preparing the epidermis with professional Waxing Pre and Aftercare, and browsing our comprehensive range of All waxes.
Master Your Technique: New to this formula? Learn application techniques, waxing theory, and adverse reaction management with the Italwax Online Mini Masterclass.
Store wax sachets in a cool, dry dispensary away from direct sunlight and radiant heater elements. To maintain hygiene compliance and prevent cross-contamination, use dedicated spatula dips per stroke (strictly no double-dipping). Clean wax heater inserts and rims at the end of each shift using an equipment-grade solvent or citrus wax cleaner while the unit is still warm.
Natural pine rosin (colophonium) contains known contact allergens that trigger severe erythema, follicular oedema, and contact dermatitis in sensitive skin. Italwax Top Line Coral utilises pure synthetic hydrocarbon polymers that adhere exclusively to the keratin structure of the hair rather than live epidermal tissue, virtually eliminating skin irritation and post-wax breakout reactions.
Operating at a low +38°C eliminates client burn risks and prevents thermal redness during delicate Brazilian and facial services. Because the wax polymerises rapidly within seconds while maintaining complete pliability, therapists achieve faster turnaround times per treatment room with zero risk of the strip snapping or leaving sticky residues.
Yes. Unlike traditional strip or hard waxes that strictly demand application along hair grain, Top Line Coral encapsulates the hair shaft from all angles. Therapists can apply the wax in any direction, effectively picking up short, coarse, multi-directional hairs in intimate contours on the first pass without needing secondary tweezing.
The 100g sample provides enough volume to conduct 1–2 complete Brazilian treatments or multiple facial/underarm services. This allows salon owners to verify melt fluidity, client feedback, and setting performance in their own heaters before investing in 750g wholesale stock.