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Shipping Information

Australian Orders

Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.

What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).

International Orders

Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).

How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.


Returns Policy

Can I return a product that I purchased?

You can return your product, but we have a 14-day return policy.

To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.

You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.

To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.

Intimate waxing on reactive, allergy-prone skin frequently risks severe erythema, histamine flare-ups, and premature wax snapping during fast-paced salon appointments. When traditional rosin waxes cause client discomfort and slow down your treatment room turnover, your bottom line suffers.

The Italwax Top Line "Coral" Synthetic Film Wax is a professional-grade synthetic polymer hot wax specifically engineered to eliminate allergic reactions and lift coarse hair on delicate zones with multi-directional application efficiency.

Professional Salon Benefits

  • Rosin-Free Hypoallergenic Polymer Formulation: Manufactured without natural pine rosin (colophonium) to eliminate contact dermatitis, skin lifting, and redness across hyper-sensitive bikini, underarm, and facial areas.
  • Ultra-Low 38°C Thermal Working Point: Melts and applies at a skin-comfortable +38°C, preventing thermal shock, surface burns, and skin lifting on compromised skin barriers.
  • High Elasticity & Zero Breakage: High tensile polymer flexibility ensures smooth, thin applications that do not snap, become brittle, or string across the treatment zone.
  • Multi-Directional Depilation: Applies seamlessly via spatula without regard to the direction of hair growth, capturing short, coarse terminal hairs cleanly in a single pull without waxing strips.

Ensure seamless treatment workflow by pairing this formula with high-grade professional Wax spatulas, pre-setting your temperature in certified Wax Heaters, preparing the epidermis with professional Waxing Pre and Aftercare, and browsing our comprehensive range of All waxes.

Master Your Technique: New to this formula? Learn application techniques, waxing theory, and adverse reaction management with the Italwax Online Mini Masterclass.

Read Product Specifications & Pro Tips

Technical Specifications

  • Product Type: Premium Synthetic Polymer Hot Film Wax (Beads)
  • Net Weight: 100g (Sample / Trial Format)
  • Country of Origin: Italy (100% Italian Formulation)
  • Melting & Working Temperature: Low-temperature working range (+38°C / 100.4°F)
  • Setting / Curing Speed: Rapid polymerisation (approx. 4–8 seconds depending on ambient room temp)
  • Primary Target Areas: Intimate Bikini / Brazilian, Underarms, Brows, Lip, Chin, and Delicate Facial Zones
  • Skin & Hair Compatibility: All hair textures (fine vellus to deep coarse terminal); highly reactive, allergy-prone, and sensitive skin types

Clinical Application Protocol

  1. Pre-heat Coral wax beads in a professional digital wax heater until a creamy, uniform honey-like viscosity is achieved at approximately +38°C.
  2. Sanitise and degrease the treatment area using an alcohol-free pre-wax cleansing lotion. Lightly dust with cosmetic-grade talc or pre-wax powder to absorb residual moisture.
  3. Load a thin amount of wax onto a disposable wooden spatula. Apply a thin, even layer using firm pressure regardless of hair growth direction, building a slightly thicker lip/edge at the perimeter for grip.
  4. Allow 4–8 seconds for the synthetic matrix to polymerise. The wax is ready when it is completely non-sticky to the touch.
  5. Hold the client's surrounding skin taut with your non-dominant hand. Grip the thickened edge and remove the wax patch in a fast, smooth motion strictly parallel to the skin surface.
  6. Immediately soothe the depilated zone with a lightweight, oil-free post-depilatory cooling lotion or soothing emulsion.

Salon Clean-Up & Maintenance

Store wax sachets in a cool, dry dispensary away from direct sunlight and radiant heater elements. To maintain hygiene compliance and prevent cross-contamination, use dedicated spatula dips per stroke (strictly no double-dipping). Clean wax heater inserts and rims at the end of each shift using an equipment-grade solvent or citrus wax cleaner while the unit is still warm.


Frequently Asked Questions (B2B Salon Operations)

Why is a synthetic resin formula critical for reactive and allergy-prone clients?

Natural pine rosin (colophonium) contains known contact allergens that trigger severe erythema, follicular oedema, and contact dermatitis in sensitive skin. Italwax Top Line Coral utilises pure synthetic hydrocarbon polymers that adhere exclusively to the keratin structure of the hair rather than live epidermal tissue, virtually eliminating skin irritation and post-wax breakout reactions.

How does the +38°C low-temperature application protect treatment margins and appointment times?

Operating at a low +38°C eliminates client burn risks and prevents thermal redness during delicate Brazilian and facial services. Because the wax polymerises rapidly within seconds while maintaining complete pliability, therapists achieve faster turnaround times per treatment room with zero risk of the strip snapping or leaving sticky residues.

Can this film wax be applied against or across the direction of hair growth?

Yes. Unlike traditional strip or hard waxes that strictly demand application along hair grain, Top Line Coral encapsulates the hair shaft from all angles. Therapists can apply the wax in any direction, effectively picking up short, coarse, multi-directional hairs in intimate contours on the first pass without needing secondary tweezing.

How does the 100g sample format integrate into salon testing protocols?

The 100g sample provides enough volume to conduct 1–2 complete Brazilian treatments or multiple facial/underarm services. This allows salon owners to verify melt fluidity, client feedback, and setting performance in their own heaters before investing in 750g wholesale stock.

Italwax Top Line Coral synthetic polymer film wax 100g sample sachet showing orange drop beads for sensitive bikini and facial waxing.

Italwax Top Line Coral Synthetic Film Wax 100g

$5.95

Italwax Top Line Coral Synthetic Film Wax 100g

$5.95

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