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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Delicate zone waxing often leads to client erythema, painful skin lifting, and brittle strips snapping mid-treatment—slowing down your treatment turnover and causing unnecessary client discomfort.
The Italwax Top Line Pink Pearl Synthetic Film Wax is a professional-grade synthetic polymer film wax specifically engineered to deliver clean, multi-directional hair removal across sensitive zones without relying on natural pine resin.
Size & Pack Options: This listing is for the standard salon 750g bag. For therapists wishing to patch-test the synthetic formulation or trial the working consistency in their treatment room before committing to full salon stock, a 100g sample size is also available.
Pair this formula with our professional Wax Heaters, premium disposable Wax spatulas, and targeted formulas from our Waxing Pre and Aftercare range, or explore our complete selection of All waxes and essential Waxing Disposables.
Master Your Technique: New to this formula? Learn application techniques, waxing theory, and adverse reaction management with the Italwax Online Mini Masterclass.
Synthetic polymer wax beads melt cleanly and will not leave gummy resin residues on wax pots. To clean heaters and inserts, adjust the heater to high temperature, wipe away residual molten wax with clean citrus-based equipment cleaner or mineral oil using heavy-duty paper towelling, and sanitise before refilling.
Synthetic formulations are formulated without natural pine tree rosin (colophony), which is the primary cause of contact dermatitis and allergic reactions during waxing. Synthetic polymers adhere purely to the hair shaft rather than living epidermal cells, significantly lowering client redness, discomfort, and skin lifting on delicate bikini, underarm, and facial zones.
Yes. Italwax Top Line Pink Pearl is a multidirectional film wax. Therapists can apply it with firm spatula pressure in any direction—with, against, or across the grain. This makes it particularly effective for underarms and intimate areas where hair follicles grow in varied directions.
No. The high synthetic elasticity ensures that the cured patch remains pliable and does not snap upon removal, even if left on the skin slightly longer than intended. The formula does not create stretchy threads when pulled from the wax pot, preserving clean treatment stations and clean glove barriers.
Italwax Pink Pearl has a low working point of +38°C. Maintain your heater dial at a low-to-medium setting so the wax retains a creamy, pliable viscosity without overheating. Always conduct an inner wrist temperature check prior to client application.