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Do you offer free shipping in Australia?
Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post.
What are your shipping costs if I order less than $149?
If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.
Where do you ship from?
We ship all beauty supplies from our warehouse located in North Adelaide (SA).
Do you offer free shipping on International orders?
Yes, we offer free standard shipping on orders above $250 (AUD).
How much is the freight charge on international orders?
The freight charge is determined by weight and destination and it will be displayed at checkout.
You can return your product, but we have a 14-day return policy.
To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
First, the return must be accepted by us. Items sent back without first requesting a return will not be accepted.
To start a return, you can contact us at hello@lunabeautysupplies.com.au.
If accepted, we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return questions at hello@lunabeautysupplies.com.au. Please note that original shipping costs are non-refundable.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note: The only official channel for submitting a damage or fault claim is via email. We do not accept or process claims through phone, Instagram or other social media messaging.
To submit your claim, please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is, and don't forget to attach clear photos of the products and packaging.
Unfortunately, we cannot accept returns on sale or clearance items.
The fastest way to ensure you get the desired product is to return the unwanted item and, once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au.
Achieving realistic areola restorations with natural warmth without risking flat, grey undertones or unwanted colour shifting on scar tissue is a constant challenge. For cosmetic tattooists, improper pigment warmth integration creates stressful clinical bottlenecks and compromised patient outcomes. Enter your new baseline: Perma Blend Vanilla Chai.
The Perma Blend Areola Vanilla Chai is a professional-grade PMU areola pigment specifically engineered to introduce natural warmth and harmonious undertones to paramedical palettes. Formulated with a balanced, stable warm-neutral base, this high-performance pigment implants smoothly into scar tissue and sensitive skin. It ensures predictable polymerisation within the dermis, saving you corrective touch-up time and guaranteeing a lifelike, enduring finish.
Expanding your clinical camouflage and reconstruction toolkit? A professional salon requires versatile, high-performance formulations. Perma Blend PMU Pigments, contrast your setups with the pre-modified richness of Tina Davies PMU Pigments, or explore the precision-crafted Monica Ivani PMU Pigments to optimise your clinical workflows.
Vanilla Chai possesses a pronounced warm neutral foundation. If your client has strong cool olive skin, applying it unadjusted can occasionally express too much warmth. Mitigate this by blending a single micro-drop of a cooler base or olive modifier into your cup, and ensure your working depth remains strictly in the upper dermis.
Cross-mixing different manufacturer formulations in your ring cup is strongly discouraged. Each line uses proprietary carrier fluids, surfactants, and preservative systems that can clash chemically, leading to separation, clumping, or unpredictable healed fading over time. Always stick to intra-brand blending for guaranteed chemical stability.
Post-mastectomy skin requires meticulous management during the initial 48-hour epithelialisation phase. Instruct clients to keep the chest clean, dry, and free from restrictive, high-friction bras. Blot lymph fluids immediately to prevent hard scabbing, apply a microscopic amount of non-petroleum ointment, and avoid swimming, heavy exercise, and direct sun until complete healing occurs.