Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Relying on manual scrubbing or chemical enzymes alone for physical exfoliation can lead to uneven skin texture and severe therapist hand and wrist fatigue during back-to-back appointments. When you need rapid, consistent stratum corneum removal before advanced dermal therapies, manual methods simply cannot match the speed and uniformity of a mechanical rotation system.
The Professional 9-in-1 Multi-Function Facial Machine is a professional-grade aesthetic tower specifically engineered to consolidate nine essential dermal treatments, highlighted by a dedicated motorised rotary brush for superior mechanical exfoliation and rapid skin preparation.
Engineered with a high-durability, solvent-resistant polymer casing designed to withstand daily exposure to hospital-grade salon disinfectants. The internal electrical chassis features isolated circuitry for the high-frequency and galvanic channels to ensure stable, surge-free current delivery during intricate facial therapies.
This unit requires a standard Australian 240V mains power connection. To protect the internal heating elements within the steamer jar, you must strictly use distilled or demineralised water.
Note for Chemical-Only Exfoliation Clinics: If your clinic protocols strictly rely on chemical peels rather than mechanical brush exfoliation, you can view this machine's streamlined sister model here: Professional Multi-Function Beauty Machine. For maintaining sterile brush heads, always ensure you process your attachments through your dedicated salon sterilisation equipment.
A motorised rotary brush provides a highly consistent, mechanical physical exfoliation that clears surface debris far faster and more uniformly than manual scrubbing. This rapid clearance is essential before applying galvanic or ultrasonic serums, as it removes the barrier of dead skin cells that would otherwise block active ingredients from penetrating the dermis.
After each treatment, gently wipe the glass electrodes with a soft cloth dampened with an alcohol-free, hospital-grade salon disinfectant. Never submerge the metal base of the electrodes in liquid. For the rotary brush attachments, remove the brush head completely, wash with antibacterial soap and warm water, and process through a UV sanitiser once fully dry.
Because this system operates as a consolidated, free-standing tower on its own rolling castors, it eliminates the need to clutter your standard salon trolleys with bulky individual devices like standalone steamers or high-frequency boxes. This frees up your workspace strictly for your consumable skincare products, mixing bowls, and towels.